Park Place Technologies Articles
Check often to view news, articles and announcements affecting your data center hardware. We share our experts’ viewpoint and articles.
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We Maintain the Cloud
February 18, 2013
With hundreds, and sometimes thousands of storage arrays, servers and network machines in the data center, a public Cloud Service Provider (CSP) has to grapple with many operational challenges, including the implications of application availability. While production systems are typically maintained by the OEM, test and development as well as disaster recovery environments are an ideal opportunity to use a third-party support provider. -
Innovative support call flow models can reduce downtime
March 06, 2013
When equipment fails and IT managers are left dealing with an outage, it can be the most challenging time they face in their careers. In these circumstances, organizations depend on their maintenance and support provider to diagnose the problem quickly, identify what needs to be done to fix it and get a field engineer to the site quickly to repair the hardware and resolve the problem leading to the outage. -
Cisco Nexus Support and Maintenance Services
February 18, 2013
Cisco holds a dominant place in the data center networking market, creating an environment in which the vast majority of businesses have some Cisco hardware in place. However, many companies cannot afford to keep paying Cisco for support once their equipment warranties have run out, making Park Place Technologies an ideal partner for organizations depending on Cisco network solutions. -
HP 3PAR Support Services
February 15, 2013
When companies depend on flexible storage arrays that are ideally suited for the cloud they need hardware maintenance and operating system support services that provide the same flexibility. -
HP NonStop Support Services
February 15, 2013
Park Place Technologies offers maintenance services for NonStop devices as part of its HP support solution. The more important the hardware, the more valuable maintenance and operating system support services are. In the case of HP NonStop devices, maintenance services are vital. -
Infographic: Shopping for Support Services
October 29, 2012
FUD (Fear, Uncertainty & Doubt) tactic is often used by OEMs to convince customers they shouldn't use third-party maintenance services. These tactics often overstate the difference between OEM and third-party service providers, who are capable of offering the same levels of quality support for a much lower cost. -
Infographic: Simplify Data Center Hardware Maintenance
June 07, 2012
Dealing with an OEM for maintenance can be a headache. Complicated contract administration and less than desirable customer service experiences are only a fraction of what IT professionals navigate on a daily basis. Park Place Technologies understands this, and has tailored their maintenance services specifically to ease these points of pain. -
Infographic: Better Performance & Longer Life with Third Party Maintenance
April 20, 2012
Third party maintenance (TPM) providers offer organizations rapid, cost-effective and flexible alternatives to origional equipment manufacturer (OEM) services. Choosing TPM helps protect IT investments and extends the life of equipment after the OEM coverage expires. -
IBM Announces Hardware Maintenance Price Increase
November 02, 2011
IBM has announced a 5% increase in hardware maintenance price for several hardware maintenance packages. -
3 Ways Third Party Maintenance Services Reduce Costs
November 02, 2011
Third party hardware support and third party maintenance (TPM) enable four types of business value – cost reduction, cost avoidance, business agility, and risk reduction. -
Dell, EMC Split Creates Uncertainty about Support
November 02, 2011
Dell's recent announcement that it has ended its 10-year partnership with EMC has many companies investigating available options to ensure continuity of support. -
Tech Expert Weighs Benefits of Third-Party Maintenance Providers
November 02, 2011
Technology Expert Gary Audin reviews several values of third-party maintenance that go beyond cost reduction.