ParkView proactively identifies hardware faults 24/7, enabling you and your staff to focus on more big-picture IT initiatives.
Faster, more informed responses
Once a fault is detected, ParkView instantly self-creates a ticket that contains your company info, machine type, asset serial number, part number and fault description.
Fixed right the first time
More informed alerts result in better-prepared responses and a greater percentage of first-time fixes. And ultimately, that means you’re back up a lot sooner.
Park Place Technologies Partners With BMC
Key Features
Proactive fault protection
ParkView proactively identifies faults 24/7 without the need for customer action of any kind.
Faster first-time fixes
More informed alerts results in better-prepared responses and a greater percentage of first-time fixes.
Fully supported
ParkView supports all storage, server and networking equipment and all OEM vendors currently supported by Park Place Technologies.
Faster response and resolution times
Once a fault is detected, ParkView instantly self-creates a ticket for immediate repairs.
Extremely secure
We set up security features based on each customer’s individual security requirements, and we ensure that non-public data is never accessed or transmitted.
Easy implementation
ParkView is packaged as a value- add service for supported storage systems and includes a consultative implementation with your IT staff.
Accurate part identification
Each generated ticket includes machine type, asset serial number, part number and fault description.
Non-disruptive
Automated detection and ticket creation enables your IT staff to focus on other data center priorities.
Full visibility
Customers will have both online and mobile access to data center hardware status, events and inventories.
Understanding ParkView Security
What is the core technology behind ParkView?
How does ParkView leverage Machine Learning and AI?
What is ParkView's approach to security?
Does the ParkView Agent communicate exclusively with the Operations Center?
What if a client requires credentials to monitor resources?
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