Cisco Nexus Support and Maintenance

Park Place Hardware Maintenance

Parker November 28, 2013

Cisco holds a dominant place in the data center networking market, creating an environment in which the vast majority of businesses have some Cisco hardware in place. However, many companies cannot afford to keep paying Cisco for support once their equipment warranties have run out, making Park Place Technologies an ideal partner for organizations depending on Cisco network solutions.

Considering Cisco support

Cisco has built its support model around the SMARTnet system. This service features three layers of solutions – software support, software subscription and hardware maintenance. Each component of the service model provides users with robust support capabilities while devices are under warranty or contracted for services with the OEM. While SMARTnet is a high-quality support option, it does have its flaws.

Cisco’s Lifetime Replacement Warranty often seems like a good option on the surface, but is actually insufficient for many network needs. The other issue is cost. While Cisco offers robust support, it is expensive. Working with Park Place Technologies provides IT managers with the same quality as the OEM, but without the replacement warranty or cost issues associated with an OEM support plan.

Working with Park Place Technologies for Cisco support can remove much of the waste associated with spending heavily for OEM services, especially since many IT managers do not engage in operating system updates in their static network environments.

Devices Supported

Park Place Technologies provides support for Cisco systems built for the data center and corporate networks. These include:

  • Wireless LAN systems
  • Routers
  • PIX and ASA Firewalls
  • Catalyst, MDS and Nexus Switches.

While Cisco cares enough about its customers to offer robust support options, the OEM’s core competencies are still making advanced network devices and getting IT managers to invest in them. Consider working with Park Place Technologies to get the most out of your Cisco equipment by extending its life beyond the OEM support period. Such a strategy can cut costs and give network managers access to sophisticated support solutions.

About the Author

Parker, Park Place Assistant