ENA V18.0: Are Your Network Maps Pointing You In The Right Direction? Or Are You Lost In A Traffic Jam Of Data?

Network Monitoring

Stuart Hill February 12, 2020

Today’s complex networks support many different locations and countries. While maps help visualize the network and help monitor its health, are they pointing you in the right direction to see what matters to you? Is the information provided too much to examine and effectively take action on?

The release of Entuity Network Analytics (ENA) version 18 brings a new feature called Geographical Maps. IT teams can now at-a-glance see where their network is globally, by country, state, or even street. Wherever your network is located, you’ll have a View to match your own particular needs. ENA delivers a real-world map of your network and the links within it through its integration with Google Maps.

ENA integrates Google Maps directly into its dashboard framework, allowing users to automatically plot network Views on an interactive Google Map. The map also drills down to show incident health within that View. For Network Operations Centers and Enterprise Operations Centers, the View markers can be customized to pulse if specific incidents are raised, providing an immediate visual notification where those problems are arising. IT teams gain a global perspective of the network based on Views and their hierarchies to resolve incidents faster and ensure more uptime.

This map shows network locations in the United Kingdom, and status of the network at the Cambridge site.

Maps are nice to look at, but what value does it bring the IT professional? Auto-plotting saves time and reduces the steps needed to customize your NOC. Network health information is easy to see and comes complete with drill down capability for fast resolution. Automation and network health data streamlines an administrator’s workflow and makes them far more operationally efficient and in the know.

Customizing your Geographical maps to conform to your way of managing your network and to cater for the issues that affect your network will make your job easier. Let’s look at some ways to get more customization from the Geographical maps.

The pulsing of markers which is mentioned above, delivers value for users to customize a marker to pulse if certain network incidents are seen, for example a network outage. This pulsing makes the map far more useful, especially on NOC screens to easily differentiate from other markers to see when a network outage is occurring. Tailoring what is important to see from the network administrator’s viewpoint, helps filter out unnecessary noise allowing administrators to hone right in on the incident type that they want to monitor. Not only does this reduce the alert noise, it makes identifying and solving issues easier and faster.

In the map above, you’ll notice some markers have numbers associated with them. Here, users are shown the total count of the highest severity incidents seen in that View. For the Cambridge location, it shows “1” because the highest severity has one incident at that location. Visually, IT users can spot escalating numbers that represent a location that is experiencing multiple incidents and requires immediate review and resolution.

Users can change the color scheme of markers so that specific incidents display as red, while all others are green. For example, if you want to choose “Network Outage” incidents to turn as red on a marker while all of the other markers if they do not include a Network Outage, they show as green. This is another way to illustrate the most critical incident you want to monitor, by color.

ENA’s pop up screen by location summarizes the health of that portion of the network.

For users that have a congested looking map of Views, you can choose to cluster View markers at certain scales to prevent the map from becoming too crowded. And, the size of the View marker grows if more incidents are seen in a particular View, showing IT teams where to look to investigate these multiple incidents another very visual cue on what’s occurring on their network.

To get the most network information possible from maps, ENA’s location pop up screen illustrates more in-depth details for that location: number of devices under management in the view, the location of the view, the number of network paths and services in the view and the incident breakdown. This ensures that you have the information needed to solve network problems wherever they occur.

Entuity Network Analytics’ geographical maps can be imported into a dashboard providing  more information at-a-glance.  Users can add dashlets like weather maps, incident summaries and device statuses for additional visibility to be proactive.  For example, keeping tabs on an arriving storm increases the engineer’s knowledge, from just one screen, when they’re tracking IT outages to proactively plan for possible impacts.

This ENA dashboard incorporates a geographical map, weather map, device status metrics and an incidents summary for efficient management all on one screen.

Entuity Network Analytics’ new geographical maps lets you make your management strategy as distinctive as your network, because managing today’s networks must meet high standards to ensure it can support a business’ digital needs.  We will be sharing more details about ENA’s new features in coming blogs.

About the Author

Stuart Hill, Technical Writer