Integral Support for your HP Integrity Systems

HP Maintenance


Paul Mercina February 12, 2019

End of life notices for the HP Integrity rx2800 i2 and BL860c i2, BL870c i2, and BL890 i2

HP integrity servers are steadily working their way toward end of support life (EOSL). In fact, the HP Integrity rx2800 i2 reached the end of OEM support availability last month (January 2019), leaving some customers to wonder “what now?

The good news is that EOSL is not the end for these systems. Support contracts are still available on the HP Integrity rx2800 i2 and other Integrity servers. Park Place Technologies has a long history supporting HP hardware, and we can take on the Integrity server maintenance from here.

Why Keep and Cover the HP Integrity rx2800 i2?

There are two issues that arise when a piece of hardware arrives at its EOSL date. The first question is whether to keep it—and that decision should rest with the IT leaders. EOSL is nothing more than an OEM designation and doesn’t say anything about the value of equipment within a given environment.

Assuming the HP Integrity rx2800 i2 still fulfills a need, the choice is easy. Extending the server’s lifespan means delaying the capital expenditure on an upgrade, while getting full return on the existing investment. Keeping the system makes good financial sense.

But why purchase support coverage for an older HP Integrity? For the same reason you’ve had an HPE contract all these years—to increase uptime. The fact is, DIY support isn’t as “free” as it may seem. The decision to go it alone can decrease reliability and result in extended and costly downtime.

Park Place Technologies offers an affordable alternative, priced at least 50% below HPE contracts. We have the global parts depots stocked with high-quality spares and the rapid response, Level III-only engineering support required to quickly address any issue with an HP Integrity server.

Plus, we have developed an unparalleled 24/7 monitoring service, called ParkView. It has machine learning algorithms (a.k.a. artificial intelligence) built in. ParkView actively scans the environment and detects the earliest signs of hardware faults, so our engineers can intervene before a small issue avalanches.

Offering such innovative support features for half the cost of an OEM contract—that’s how we’ve become integral to thousands of clients’ long-term hardware maintenance strategies.

Planning for EOSL on the Integrity BL860c i2, 870c i2, and 890c i2

The Integrity rx2800 i2 isn’t the only product worth moving to Park Place Technologies’ support right away. If you’re the planning type, you shouldn’t overlook the fact that the Integrity BL860c i2, BL870c i2, and BL890c i2 will not be eligible for HPE maintenance contracts after the end of the next year (December 2020).

Don’t wait to switch their maintenance contracts. Park Place can cover them starting today. Not only will you save more money and enjoy a higher performing maintenance solution sooner, you won’t have to worry about EOSL next year or any time thereafter—because we never rescind support on equipment our clients need to keep.

Stay Up-to-Date on EOSLs

The HP Integrity is just one system in a complex data center, where every piece of hardware is marching toward EOSL. To keep up with it all, check our EOSL list frequently. We consistently update this page to highlight equipment losing OEM support within the next 24 months, so you have adequate time to prepare.

Better yet, contact us to learn how you can take advantage of our free portal to log all of your data center hardware and track critical details, like EOSL dates.

About the Author

Paul Mercina, Director, Product Management Marketing
Paul Mercina brings over 20 years of experience in IT center project management to Park Place Technologies, where he oversees the product roadmap, growing the services portfolio, end-to-end development and release of new services to the market. His work is informed by 10+ years at Diebold Nixdorf, where he worked closely with software development teams to introduce new service design, supporting implementation of direct operations in a number of countries across the Americas, Asia and Europe.