The Blog
- Third Party Maintenance
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Cloud computing transformative but legacy hardware still matters
Cloud computing is a genuinely revolutionary computing trend. Yes, it is technically an evolution of utility computing models that have been around for a long time, and it is true that there are still plenty of things that are still being figured out about the cloud….
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Big Data to Have Major Impact on Infrastructure Strategies
The big data movement is revolutionizing how companies use information to inform strategies and operations, but it also creates major challenges in the data center. These difficulties can come out in almost every aspect of operations because big data is so disruptive. This holistic impact…
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Robots coming soon to a data center near you
Robotics technologies could soon play a prominent role in data centers as they emerge as a way to handle basic physical tasks that IT workers do not have the time to deal with, Data Center Knowledge reported. Robotics is actually a rising movement across many…
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Keep SLAs in mind when establishing maintenance plans
Service level agreements often end up dictating the success or failure of a service plan. These contracts outline precisely what is expected of the vendor, what the client needs to do to take advantage of these opportunities and what happens if either party does not…
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Hardware may have commoditized but it still has value
Storage systems, servers and network equipment are often categorized as commodity hardware systems in contemporary data centers. Not too long ago, infrastructure strategies involved making incredibly important decisions about expensive and specialized solutions that would dictate how a company’s IT footprint progressed throughout the life…
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Layered application support is a vital component of NetApp maintenance plans
Partnering with a third party hardware maintenance provider offers numerous advantages, from impressive cost-savings to long-term adaptability. Nonetheless, some clients worry about risk when moving away from NetApp support. These customers recognize that DataONTAP and other layered applications in NetApp products are essential to their…
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L3 Point Of View: Transitioning from NetApp Support to Park Place Technologies
Recently, I transitioned from NetApp support to working as a senior Level III NetApp engineer with Park Place Technologies. Suffice it to say, things are different. Moving from NetApp to a third party support organization has opened my eyes quite a bit. Honestly, I didn’t know this…
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NetApp revising reinstatement policies
OEM extended warranties can often be expensive, especially if organizations experience a lapse in service. Fees associated with service gaps are fairly common in the OEM support sphere, and NetApp recently adjusted its policy to include measures that could make it easier for IT managers…