Third-party hardware maintenance and operating system support solutions offer IT managers incredible value by allowing them to use hardware beyond the end of service life (EOSL) announcement. This could come in handy soon as EMC recently announced the EOSL for many products in its Symmetrix line….

Located at the foot of Capitol Hill, in Washington, D.C., Georgetown University Law School offers unparalleled access to the Congress, the Supreme Court, and numerous agencies, administrative boards, and commissions of the federal government…

Dustin Jordan, Assistant Director of Technology Operations and Systems Management (TOSM) at the Texas Tech University System (TTUS), was faced with a dilemma. His relationship with Dell Inc., the OEM, was solid and the…

PowerEdge When hearing the words Dell PowerEdge, you probably think of a stable server platform that has performed well year after year.  Dell really gained a lot of market share with its 800 series (PE1800, PE1850, PE2800 and PE2850).  Many of these are still alive…

An HP warranty check on your server and storage equipment is easily accomplished if you look to alternatives other than Hewlett-Packard Enterprise. Why is it so difficult to determine my support status? Many companies find it difficult to track the status of their equipment with…

Summary Increasingly, the reliability of data center hardware extends its useful life well beyond the terms of maintenance warranties. In specific circumstances, some IT managers and implementers devalue warranty and post warranty maintenance services or deny the need for maintenance outright. Written for technical decision makers and…

If you are considering a NetApp Third Party Support Provider to perform your maintenance contract, these are 6 things they must provide for you without exception: 1.  Select a company who only provides support contracts and doesn’t lose focus by doing other things such as actively selling hardware or…

Determine your HP Care Pack lookup by serial number for your warranty status but there are easier ways to track all of your equipment. We Know it is Painful.  We hear it All of The Time. When we are working with customers, the one thing…