5 Ways to Reduce or Keep IT Infrastructure Costs Under Control
COVID-19 has impacted organizations in multiple ways in their ability to serve customers while ensuring the well-being of its employees and will continue to do so into the 2nd half of 2020 and even 2021. In response, most IT leaders made rapid cost reductions while addressing a new reality for both its employees and customers.
Simplify Your Maintenance Services – Infographic
Discover how Park Place Technologies can ease the pain points of administrative operation, customer experience, and service delivery.
L3 Point Of View: Transitioning from NetApp Support to Park Place Technologies
Recently, I transitioned from NetApp support to working as a senior Level III NetApp engineer with Park Place Technologies. Suffice it to say, things are different. Moving from NetApp to a third party support organization has opened my eyes quite a bit. Honestly, I didn’t know this…
NetApp revising reinstatement policies
OEM extended warranties can often be expensive, especially if organizations experience a lapse in service. Fees associated with service gaps are fairly common in the OEM support sphere, and NetApp recently adjusted its policy to include measures that could make it easier for IT managers…
HP Server Support
Have you been tempted to consider third-party maintenance (TPM) as an alternative to HP server support? If you’re like many IT managers, you may think you need to wait until all your equipment is out-of-warranty and off support contracts before you can get started. With complex…
Cisco SMARTnet: You have choices!
We get asked our thoughts about Cisco SMARTnet all the time. While we hesitate to give a blanket answer for every situation, we do counsel organizations to think hard before renewing a Cisco SMARTnet contract. The SMARTnet Buying Rationale As we’ve pointed out before, a certain…
3 Reasons to Consider Third Party Maintenance (TPM) for Your EMC CX4-120
3 Reasons to Consider Third Party Maintenance (TPM) for Your EMC CX4-120 When the EMC CX4-120 networked storage system was introduced in 2008, it rocked the server market as the first midrange array to offer the option of using flash disk drives, giving higher performance while using less…
Rackmount vs. blade servers considering maintenance challenges
Rackmount servers have long held a dominant place in the data center, but the relatively recent rise of blade servers has given IT managers more options as to how they configure their server environment. Both rack-mount and blade systems offer strategic advantages and limitations that…
3 Reasons to Abandon the HP Care Pack for Third Party Maintenance
Last week, we talked about the “autorenewal mindset” when it comes to OEM support and specifically the HP Care Pack. Our point was that rubber stamping post-warranty support with HP may not be in your best interests. We alluded to some of the advantages of third-party…