Network Support Services

Network Hardware Support

Ob es um Ihren drahtlosen Zugangspunkt, Fiber-Channel-Switches oder den Netzwerk-Director nach Ablauf der ursprünglichen Garantie geht – Park Place Technologies bietet erstklassige Support- und Wartungsleistungen für OEM wie Cisco, Brocade und HP.

Park Place unterstützt folgende OEM in Sachen Netzwerk-Hardware und mehr:

Customizable Service Levels

Passen Sie Service Levels an oder fügen Sie Geräte aus Ihrem Vertrag jederzeit hinzu und löschen Sie sie.

    7 x 24 x 4
  • 24 hours a day, 7 days a week
  • Initial phone-based diagnosis
  • Field Engineer on-site (if required) within 4 hours after customer contact
    5 x 9 x 4
  • 8:00 AM to 5:00 PM, Monday through Friday
  • Initial phone-based diagnosis
  • Field Engineer on-site (if required) within 4 hours after customer contact
    Next Day
  • Initial phone-based diagnosis
  • Field Engineer on-site (if required) the following business day after customer contact

Experience global support with every plan

See a complete list of our service locations >
Over 160+ stocking
locations worldwide
Over 110
countries served
350,000+
available parts
Direct engineer access
in under 4 hours

What our customers are saying

"Outstanding service! Many thanks to the Park Place Technologies field engineers!"
Donna Koenig
Systems Administrator, Budco

Explore other hardware support services

Hardware disposal
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We support and service a wide range of brands