Network Support Services

Network Hardware Support

Ob es um Ihren drahtlosen Zugangspunkt, Fiber-Channel-Switches oder den Netzwerk-Director nach Ablauf der ursprünglichen Garantie geht – Park Place Technologies bietet erstklassige Support- und Wartungsleistungen für OEM wie Cisco, Brocade und HP.

Park Place unterstützt folgende OEM in Sachen Netzwerk-Hardware und mehr:

Customizable Service Levels

Passen Sie Service Levels an oder fügen Sie Geräte aus Ihrem Vertrag jederzeit hinzu und löschen Sie sie.

    7 x 24 x 4
  • 24 hours a day, 7 days a week
  • Initial phone-based diagnosis
  • Field Engineer on-site (if required) within 4 hours after customer contact
    5 x 9 x 4
  • 8:00 AM to 5:00 PM, Monday through Friday
  • Initial phone-based diagnosis
  • Field Engineer on-site (if required) within 4 hours after customer contact
    Next Day
  • Initial phone-based diagnosis
  • Field Engineer on-site (if required) the following business day after customer contact

Experience global support with every plan

See a complete list of our service locations >
Over 160+ stocking
locations worldwide
Over 110
countries served
350,000+
available parts
Direct engineer access
in under 4 hours

What our customers are saying

"Outstanding service! Many thanks to the Park Place Technologies field engineers!"
Donna Koenig
Systems Administrator, Budco

Explore other hardware support services

Hardware disposal
Data center relocation
Hardware upgrades
& installation

We support and service a wide range of brands

Request a Quote to Simplify your Data Center Maintenance