Server Support Services

Server Hardware Support

Park Place Technologies bietet umfassende Service- und Supportleistungen für Server im Rechenzentrum aller führenden OEM, wie Dell, IBM und HP. Dank unserer Erfahrung bei x86- und UNIX-Umgebungen erhalten Sie die Kompetenz, die Sie für eine dauerhaft fehlerfreie Funktionsfähigkeit Ihrer Server-Ausstattung benötigen. Parallel zum Server-Support leistet Park Place ebenfalls Unterstützung für den grundlegenden und erweiterten OS-Support bei ausgewählten Betriebssystemen.

Park Place Technologies unterstützt folgende OEM bei Server-Hardware und mehr:

Customizable Service Levels

Passen Sie Service Levels an oder fügen Sie Geräte aus Ihrem Vertrag jederzeit hinzu und löschen Sie sie.

    7 x 24 x 4
  • 24 hours a day, 7 days a week
  • Initial phone-based diagnosis
  • Field Engineer on-site (if required) within 4 hours after customer contact
    5 x 9 x 4
  • 8:00 AM to 5:00 PM, Monday through Friday
  • Initial phone-based diagnosis
  • Field Engineer on-site (if required) within 4 hours after customer contact
    Next Day
  • Initial phone-based diagnosis
  • Field Engineer on-site (if required) the following business day after customer contact

Experience global support with every plan

See a complete list of our service locations >
Over 160+ stocking
locations worldwide
Over 110
countries served
350,000+
available parts
Direct engineer access
in under 4 hours

What our customers are saying

"After one of our servers running a critical business application for our company experienced a RAID controller failure late at night, Park Place Technologies had an engineer with the parts needed at our location within two hours, despite the late night/morning hours.  The engineer came in and had the server up and running before any users noticed the outage. Outstanding customer service!"
Nick Hoskins
Manager of Infrastructure Systems, BJ's Restaurants

Explore other hardware support services

Hardware disposal
Data center relocation
Hardware upgrades
& installation

We support and service a wide range of brands

Request a Quote to Simplify your Data Center Maintenance