Server Support Services

Server Hardware Support

Park Place Technologies bietet umfassende Service- und Supportleistungen für Server im Rechenzentrum aller führenden OEM, wie Dell, IBM und HP. Dank unserer Erfahrung bei x86- und UNIX-Umgebungen erhalten Sie die Kompetenz, die Sie für eine dauerhaft fehlerfreie Funktionsfähigkeit Ihrer Server-Ausstattung benötigen. Parallel zum Server-Support leistet Park Place ebenfalls Unterstützung für den grundlegenden und erweiterten OS-Support bei ausgewählten Betriebssystemen.

Park Place Technologies unterstützt folgende OEM bei Server-Hardware und mehr:

Customizable Service Levels

Passen Sie Service Levels an oder fügen Sie Geräte aus Ihrem Vertrag jederzeit hinzu und löschen Sie sie.

    7 x 24 x 4
  • 24 hours a day, 7 days a week
  • Initial phone-based diagnosis
  • Field Engineer on-site (if required) within 4 hours after customer contact
    5 x 9 x 4
  • 8:00 AM to 5:00 PM, Monday through Friday
  • Initial phone-based diagnosis
  • Field Engineer on-site (if required) within 4 hours after customer contact
    Next Day
  • Initial phone-based diagnosis
  • Field Engineer on-site (if required) the following business day after customer contact

Experience global support with every plan

See a complete list of our service locations >
Over 160+ stocking
locations worldwide
Over 110
countries served
350,000+
available parts
Direct engineer access
in under 4 hours

What our customers are saying

"After one of our servers running a critical business application for our company experienced a RAID controller failure late at night, Park Place Technologies had an engineer with the parts needed at our location within two hours, despite the late night/morning hours.  The engineer came in and had the server up and running before any users noticed the outage. Outstanding customer service!"
Nick Hoskins
Manager of Infrastructure Systems, BJ's Restaurants

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We support and service a wide range of brands