Das Beste in Storage Maintenance

Seit 25 Jahren bietet Park Place Technologies außergewöhnlichen globalen Service und Support für Rechenzentrums-Speicherhardware für OEMs wie EMC, Hitachi und NetApp. Die Uptime Ihrer Anlage ist unsere oberste Priorität, deshalb bieten wir Ihnen flexible Service Level Agreements, um die Bedürfnisse Ihrer Organisation zu erfüllen, sowie ein Live-Inlandsrufzentrum, das 24 Stunden am Tag, 7 Tage die Woche verfügbar ist.

Park Place unterstützt die folgenden OEMs für Speicherhardware und mehr:

Flexible service levels

Select the OEM of your storage devices to customize your service plan levels:

7 x 24 x 4

24 hours a day, 7 days a week
Initial phone-based diagnosis
Field Engineer on-site (if required) within 4 hours after customer contact

5 x 9 x 4

8:00 AM to 5:00 PM, Monday through Friday
Initial phone-based diagnosis
Field Engineer on-site (if required) within 4 hours after customer contact

Next Day

Initial phone-based diagnosis
Field Engineer on-site (if required) the following business day after customer contact

Engineering expertise

We employ a comprehensive team of field service and advanced L3 engineers that have an average of 15+ years of direct OEM experience with storage hardware. These teams are located in cities around the world and can be on-site at your facility within 4 hours. That’s professional support whenever you need it, wherever your storage hardware is located.