Good news for fans of EMC’s innovative content-addressed storage system (CAS), the Centera. The drought in expert Centera support options has finally ended. Park Place Technologies is announcing the availability of comprehensive maintenance contracts on every EMC Centera model.
This is an important addition to our support line-up, which already covered over 50,000 SKUs from more than 40 original equipment manufacturers (OEMs). Centera products have passed end of support life with Dell EMC, leaving a void for data center leaders who recognize the dangers and downsides of DIY maintenance and spare parts management for the many Centeras still in service.
Frequently used for archival data, such as storing MRI images, CAD designs, audio files, and compliance-related records and documentation, Centera storage systems definitely make the short list for extended post-EOSL lifespan. In many cases, the data stored on these arrays needn’t rest on the most up-to-date hardware. To the contrary, delaying a risky migration and getting the most from existing equipment investment are usually the highest priorities.
That’s where a Park Place Technologies maintenance contract comes in. We offer premium quality support on Centera systems at a price commensurate with the equipment’s current use. We recognize that data center managers are in no position to spend a lot to maintain older hardware and yet are under immense pressure to ensure reliability.
To meet their needs, our flexible contracts combine:
- Expert engineering assistance, available 24/7 around the globe from our “follow the sun” Support Center
- High quality spare parts housed in over 160 depots, guaranteeing rapid delivery to almost any location
- Barrier-free access to Level 3 support, which eliminates the escalation procedure and other frustrations
- A convenient online and mobile portal, known as Central Park, for managing all the details
- And much more!
If you have Centera equipment installed and are seeking to take your support solution in a different direction—one that delivers greater uptime and fewer headaches—don’t wait. Fill out our form below and we’ll reply with more information and pricing for our new Centera support solution.