Dell Maintenance

Supported Dell Devices

Park Place allows you to extend the life of your Dell data centre hardware by providing world-class service and support that includes our fast and responsive 24/7 domestic call centre. Park Place supports the following Dell devices:

  • Dell EqualLogic
  • Dell PowerVault
  • Dell EMC Devices
  • Dell Compellent
  • Dell PowerEdge (PE)
  • Dell PowerConnect
Flexible service levels
Customise your service level by adding or removing equipment from your contract at any time.
    7 x 24 x 4
  • 24 hours a day, 7 days a week
  • Initial phone-based diagnosis
  • Field Engineer on-site (if required) within 4 hours after customer contact
    5 x 9 x 4
  • 8:00 AM to 5:00 PM, Monday through Friday
  • Initial phone-based diagnosis
  • Field Engineer on-site (if required) within 4 hours after customer contact
    Next Day
  • Initial phone-based diagnosis
  • Field Engineer on-site (if required) the following business day after customer contact

Experience global support with every plan

See a complete list of our service locations >
Over 160+ stocking
locations worldwide
Over 110
countries served
350,000+
available parts
Direct engineer access
in under 4 hours

What they are saying

""Customers will often switch to TPMs when the original warranty runs out rather than renew the OEM support contract due to significant increases in OEM postwarranty pricing. TPMs will support devices that are both postwarranty and post-end of service life (EOSL). This can provide organisations with flexibility to delay upgrade projects, especially when moving.""