Park Place allows you to extend the life of your Dell data centre hardware by providing world-class service and support that includes our fast and responsive 24/7 domestic call centre. Park Place supports the following Dell devices:
Dell EMC Devices
Dell PowerEdge (PE)
Flexible service levels
Customise your service level by adding or removing equipment from your contract at any time.
7 x 24 x 4
24 hours a day, 7 days a week
Initial phone-based diagnosis
Field Engineer on-site (if required) within 4 hours after customer contact
""Customers will often switch to TPMs when the original warranty runs out rather than renew the OEM support contract due to significant increases in OEM postwarranty pricing. TPMs will support devices that are both postwarranty and post-end of service life (EOSL). This can provide organisations with flexibility to delay upgrade projects, especially when moving.""