IBM recently announced that it will enforce a reestablishment fee for customers of its Power Systems, System x and Storage System Machine solutions. The reestablishment fee is a charge that will be applied to out-of-warranty hardware that has gone 90 days or longer without being covered by an IBM support contract. The new fee policy will go into effect on April 1, 2013.
The reestablishment fee varies depending on the hardware that has gone uncovered and the duration of the period it is left without IBM support.
These types of fees are fairly common in the OEM maintenance sector because they help OEMs create a feeling that IT managers have to rely on them for support. However, an IBM support alternative can often provide more flexible benefits than a post-warranty IBM solution and do so at a lower cost.
As a result, IT leaders may want to consider using a third-party maintenance strategy after the initial warranty expires. This allows them to reduce the expenses associated with repairs and similar processes. It also frees them from being heavily reliant on the OEM. To learn more about third-party hardware maintenance options, call a Park Place Technologies representative at 877-778-8707 or request a quote today.