Better data for a better end-user experience

No matter the number or nature of components that it contains, PVNA treats each service as a managed object, meaning that you can monitor your services to the same depth and accuracy as you would any device or component in your network.

Park View Network Analytics unites the tools needed for simplified network monitoring and management into a single, customized package. All PVNA functionality shares a unified database with unlimited scale, ensuring accuracy of data across all parts of the network, whether from a bird’s eye view or down in the weeds. Below, we will take a look at some of the key tools that will help you proactively manage and get the best out of your network, no matter how your network is arranged.

SurePath application path monitoring

As ever more applications migrate to the cloud, you need greater visibility when monitoring application paths beyond your firewall. PVNA’s patented SurePath employs proprietary agent-based technology that closely replicates te network paths taken by real-world applications. This helps you accurately visualize your network paths and discover how they get from A to B.

But what does this mean for your network? Insight into cloud-based network paths gives you an edge when it comes to monitoring the SaaS connections upon which you and your end users rely. Leverage the data vital to maintaining application performance and accurately identifying where the problems lie, even in the cloud, and support your critical connections. SurePath gives you the edge in meeting increasingly demanding SLAs and reducing the impact of degraded performance on end users. Feeding into the wider network monitoring and management functionality, SurePath helps you consolidate monitoring, managing and troubleshooting of application performance.

VPN monitoring

The working world has changed immeasurably in the wake of the Covid-19 outbreak. More employees are working from home than ever before, putting greater strain on the secure VPNs they use to connect to company networks. With an increasingly dispersed and fragmented network, ensuring the best possible VPN performance is now crucial to keeping employees connected to business-critical applications. PVNA’s extensive VPN monitoring and support provides at-a-glance data and details of the health of your VPN connections across a number of VPN technologies. Quickly see how many employees are connected to a VPN, the utilization percentage of that VPN, and the maximum number of user sessions the VPN can support. Fully integrated with the wider PVNA solution, leverage a powerful event management system that gives you intelligent and manageable alerts of issues arising on your VPNs for quicker solutions and improvements.

We will also help you by setting up events that will be raised when the number of user sessions is approaching the VPN’s maximum capacity, as a percentage of your choice, giving you ample warning of capacity issues and the opportunity to increase provision before connectivity issues arise for end users. PVNA helps you preemptively address VPN issues, so that you can ensure your employees and customers remain connected.

Service management

Regardless of the industry in which they operate, all businesses provide a service to customers and end users. The PVNA solution has been architected with this in mind, offering the capability to create services that model your network resources on the business services that those resources deliver. With this data, you can gain an understanding of how your network operates and performs from a service-based perspective, and not just a component-based one. We will create and manage these services on your behalf – all you need to do is specify how your services are composed and we will do the rest.

No matter the number or nature of components that it contains, PVNA treats each service as a managed object, meaning that you can monitor your services to the same depth and accuracy as you would any device or component in your network. Furthermore, by creating and adding sub-services to a service, you can accurately replicate service hierarchies and the exact manner in which your services operate. Establish branch services to represent distributed locations across your branch offices, and survey high-level network health from a CIO service overview.

See metrics that give insight into performance, availability and redundancy through flexible dashboards and reports. Specify how the state of the service’s components and sub-services contribute to the overall state of the service, and therefore how they should be interpreted. If a component in the service goes down but the service itself remains up, you can then more easily decide how and when to fix the issue. For further flexibility, you can determine the relative value and weight of services by choosing how changes in the state of a service would raise events and incidents for the wider network.

By modelling network resources for the business services they deliver, you can see how your network components relate to real business outcomes. As the metric by which businesses thrive and survive, SLAs are the basis of business provision.  PVNA offers the option to establish SLA goals for services so that you can quickly see whether your services are meeting the standards expected by customers and end users. In the case that services do drop, PVNA enables you to measure the mean time to restore service (MTRS) so that you can see when a service is once more fully available.

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