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747 Alpha Drive | Cleveland, Ohio

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Take a Look at What We've Built!

Located in the heart of it all, our Global Headquarters in Cleveland, Ohio is home to 500 of our associates, about one-fifth of our global workforce. Take a look at the video to see our operations and amenities!

Where Innovation and Operations Come Together

Explore the state-of-the-art spaces that power our people, our technology, and our global operations.

Employee Amenities
From our main operations hub, we can escalate, fix/patch, and manage environments for our managed services customers across the globe, all using our proprietary software Entuity.
We house testing facilities for immersion, direct to chip, and rear door cooling to help us lead sustainability initiatives in the IT industry.
With 25,000 square feet, we house over 50,000 parts in our HQ components and device warehouse that is staffed 24/7 in-person and on-call. Like all of our warehouses, this facility houses custom packaging tools to safeguard every part we ship.
technician providing data center maintenance services on motherboard
In our lab, our IT engineers rigorously test the parts you use and experiment with break/fix on servers, storage, network, and hyperconverged infrastructure.

One Team, Many Locations

While we’re proud of our HQ in Cleveland, we are even more proud of our global, follow the sun support, with offices in every global region of the world.

A History of Excellence

See how much we've grown over the years.
1991
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January 1991
Founded
Park Place Technologies was founded in Cleveland, Ohio called Park Place International by Dan Grajzl and John Warcaba.
May 2004
Ed Kenty Becomes CEO
Ed Kenty steps in as CEO.
December 2006
Wins the Weatherhead 100 Award
The Weatherhead 100 award is presented to the top 100 successful businesses in Northeast Ohio whose net sales surpass $1 million.
December 2007
Wins the Weatherhead 100 Award for 2007
Park Place wins the Weatherhead 100 award for the second year in a row.
December 2008
Wins the Weatherhead 100 Award for 2008
Park Place ranks again on the Weatherhead 100 list for the third year in a row.
December 2009
Wins the 2009 Weatherhead 100 Award
Park Place Technologies places on the Weatherhead 100 list for the fourth year in a row.
March 2010
Park Place International Re-branded as Park Place Technologies
Park Place International forms Park Place Technologies to focus solely on data center hardware maintenance. Ed Kenty resumes position as CEO.
September 2010
Park Place Technologies Wins the NorthCoast 99 Award
The NorthCoast 99 award is presented to the top 99 greatest places to work in Northeast Ohio.
December 2010
Wins the 2010 Weatherhead 100 Award
Park Place Technologies places on the Weatherhead 100 list for the fifth year in a row.
September 2011
Park Place Technologies Wins the 2011 NorthCoast 99 Award
Park Place wins the NorthCoast 99 award for the second year in a row.
December 2011
Wins the 2011 Weatherhead 100 Award
Wins the 2011 Weatherhead 100 Award for the sixth year in a row.
December 2012
Wins the 2012 Weatherhead 100 Award
Wins the 2012 Weatherhead 100 Award for the seventh year in a row.
December 2012
Westview Capital Partners Acquires Park Place Technologies
Westview becomes primary investment firm to expand business.
July 2013
Denver Office Opening
Office opening in Denver, Colorado to focus on the western region of North America.
July 2013
HQ Landerbrook Office
HQ Moved to Landerbrook building in Mayfield Heights.
August 2013
Wins the Inc. 5000 Award
Park Place wins the Inc. 5000 award which ranks companies according to percentage revenue growth over a three-year period.
April 2014
Acquires Cycom
Park Place Technologies acquires the Data Center division of Canada's Cycom to expand maintenance services throughout North America.
August 2014
Wins the 2014 Inc. 5000 Award
Park Place wins the 2014 Inc. 5000 award for the second year in a row.
December 2014
Wins the 2014 Weatherhead 100 Award
Wins the Weatherhead 100 Award for the eighth time.
May 2015
UK Office Opening
The UK office opens in Canary Wharf, London to help expand Park Place's global footprint throughout Europe.
June 2015
Wins Top Workplaces Award
Park Place Technologies recognized by the Cleveland Plain Dealer as a Top Workplace in Northeast Ohio.
August 2015
Wins the 2015 Inc. 5000 Award
Park Place ranks on the Inc. 5000 list ranking at #4734.
December 2015
Wins the 2015 Weatherhead 100 Award
Wins the Weatherhead 100 Award for the ninth time.
December 2015
GTCR Acquires Park Place Technologies from Westview Capital Partners
GTCR acquires Park Place Technologies to further economic growth and aid in global expansion of third-party maintenance services.
June 2016
Wins Top Workplaces Award
Park Place Technologies recognized by the Cleveland Plain Dealer for the second year in a row as a Top Workplace in Northeast Ohio.
August 2016
Denver Office Expansion
Park Place's new Colorado office expansion opened to allow growing team expanding data center maintenance and support throughout the Western U.S.
August 2016
Wins 2016 Inc. 5000 Award
Park Place wins the Inc. 5000 award for the fourth year in a row jumping 1,705 spots on the list.
September 2016
Acquires Com-Com
Park Place Technologies acquires Com-Com, Ltd. in London, England to further expand their global footprint.
October 2016
NorthCoast 99
Won the NC99 award for the 7th year in a row.
November 2016
Park Place Acquires Ardent Support Technologies
Park Place Technologies acquires Ardent Support Technologies in Dover, New Hampshire to expand Level 3 services to organizations.
November 2016
Singapore Office Opening
The first office location opens in Singapore to expand offerings throughout Asia and Oceania regions.
December 2016
Wins the 2016 Weatherhead 100 Award
Recognized for the Weatherhead 100 Award for the tenth time.
April 2017
Germany Office Opening
Park Place opens a new office location in Frankfurt, Germany.
May 2017
Park Place Acquires Prestige Systems
Park Place Technologies acquires UK-based Prestige Systems to further expand data center service offerings in Europe.
June 2017
Wins Solution Provider 500 Award
Park Place is named to CRN's Solution Provider 500 list, jumping 29 spots to #208.
June 2017
Wins Top Workplaces Award
Park Place Technologies recognized by the Cleveland Plain Dealer for the third year in a row as a Top Workplace in Northeast Ohio.
July 2017
Park Place Acquires Singapore-based Performance Data
Park Place completes a carve-out acquisition of the Singapore and Malaysia offices of Performance Data to expand support throughout the Asia Pacific region.
August 2017
Park Place Acquires Allen Myland, Inc. (AMI)
Park Place Technologies acquires AMI in Pennsylvania to increase assets and streamline existing customer service and operations contracts enhancing Park Place's best-in-class customer support.
August 2017
Park Place Acquires NCE Group
Park Place Technologies acquires NCE Group Limited in El Cajon, California and London, UK to substantially increase Park Place's global client portfolio and European presence.
August 2017
Wins Inc. 5000 Award
Earned Inc. 5000 award for 5th consecutive year ranking 3078 overall.
August 2017
Wins NorthCoast 99 Award
Park Place Technologies Earns NorthCoast 99 award for 8th consecutive year as Northeast Ohio's 99 best places to work.
February 2018
Park Place Technologies Acquires Axentel Technologies
Park Place Technologies announced that it has completed an acquisition of Axentel Technologies’ businesses in Singapore, Malaysia, Hong Kong and the Philippines.
February 2018
2018 Managed Service Provider (MSP) 500
CRN names Park Place Technologies to its 2018 Managed Service Provider (MSP) 500 list in the Elite 150 category.
March 2018
Park Place Acquires Origina Technology Services
Park Place Technologies Acquires Ireland-Based Origina Technology Services’ Hardware Maintenance Business
May 2018
Park Place Technologies wins Data Center Services award
Park Place Technologies wins the DCS award for Excellence in Data Center Services.
June 2018
UAE Office Opening
Park Place Technologies opens an office in Dubai, UAE
June 2018
Park Place Technologies named to CRN Solution Provider 500 list
CRN’s staple reseller list – the Solution Provider 500 - has recognized the top channel partners in North America each year since 1995. Park Place Technologies placed #205 on the list in 2018.
June 2018
ParkView wins Innovation of the Year
Park Place Technologies won Innovation of the Year at the Storage Awards in London for ParkView, a proactive monitoring tool that automatically detects hardware faults before they happen.
July 2018
Park Place Technologies Ranked verified as ISNetworld member
Park Place Technologies has centralized our compliance data within ISNetworld and streamlined our reporting process, making it easier for clients to prequalify our company. We have made Health, Safety, and Environmental Questionnaire; Insurance Certificates; OSHA Forms; Experience Modification Rate (EMR) Letters; Written Health, Safety, and Environmental Programs; Training Information; and Reporting of Hours and Incidents by Month available to our clients in an electronic format, which is available online 24 hours a day.
August 2018
Park Place Technologies Ranked on the Inc. 5000 List for Sixth Consecutive Year
Park Place Technologies announced its sixth consecutive inclusion on Inc. Magazine’s 36th annual Inc. 500 list. Park Place ranked No. 3,173 overall, and was the sole IT Services representative from the Cleveland area.
October 2018
Park Place acquires Houston-based Solid Systems CAD Services (SSCS)
Park Place Technologies acquired Solid Systems CAD Services (SSCS), the Houston-based global support provider of third-party maintenance services. This marks the ninth acquisition Park Place Technologies has made over the past 24 months. By acquiring SSCS and its regional offices in the UK, Germany, the Netherlands, Malaysia, Singapore, Brazil, Finland and Japan, Park Place Technologies will further distinguish itself within the industry for its service and customer care capabilities.
November 2018
Park Place Technologies Announces new EMEA Operations Center in Cork
Park Place opened its new EMEA Operations Center in City Quarter, Lapp’s Quay, Cork, on Nov. 26. Park Place will invest in the creation of 70 new tech jobs over the next two years. This new investment is supported by the Irish Government through IDA Ireland.
November 2018
Park Place Technologies opens new APAC headquarters in Singapore
Park Place Technologies launched its newly relocated Asia Pacific (APAC) headquarters in Singapore on Nov. 27. The spacious and modern workspace located at ARC 380 in Jalan Besar is situated on the fringes of Singapore’s central business district and promises to offer an eclectic mix of work and play.
December 2018
Park Place expands Latin American presence with acquisition of CMG-Nicsa
Park Place Technologies has announced the acquisition of the Latin American operations of CMG-Nicsa, a provider of IT solutions, support infrastructures and outsourcing services in Latin America and the Caribbean. Park Place Technologies clients will benefit from CMG-Nicsa’s established call center and field service delivery, providing Spanish and Portuguese speaking engineers. To support this acquisition, Park Place Technologies will open offices or expand existing CMG-Nicsa offices in Uruguay, Argentina, Mexico and Brazil. Park Place Technologies will also open an Operations Center in Uruguay and a Test Lab and Parts Warehouse in Mexico.
April 2019
Park Place acquires UK-based Third-Party Maintenance Provider MCSA Group Limited
Park Place Technologies announced it has acquired MCSA Group Limited, a UK-based, business-critical IT services and solutions provider. Park Place Technologies, the world’s largest post-warranty data center maintenance firm, will acquire all of MCSA’s business, enabling Park Place Technologies to further expand its operations.
August 2019
Park Place Technologies strengthens its vision with groundbreaking deal for network analytics software provider Entuity
Park Place Technologies announced that it has signed an agreement for the acquisition of Entuity, a global network performance monitoring software company with offices in Boston and London. This is Park Place’s first acquisition outside of the third-party maintenance category.
January 2020
Park Place Technologies acquires IntelliNet’s network operations center, adding capabilities to monitor and remediate across applications and operating systems
Park Place Technologies announces the acquisition of the network operations center (NOC) business of Cleveland-based IntelliNet Corporation.
June 2020
Park Place acquires Third Party Maintenance provider Custom Hardware Engineering & Consulting INC.
Park Place Technologies announced it has acquired Custom Hardware Engineering & Consulting, Inc. (CHE), a Missouri-based third party maintenance provider. Park Place Technologies, the globally preferred partner for third party management of IT data center equipment since 1991, will acquire all of CHE’s business, enabling Park Place Technologies to further expand its operational depth.
November 2020
Park Place acquires Curvature, Inc.
In November 2020, Park Place acquired Curvature, a global TPM. The acquisition of Curvature assembled the largest team of field service engineers on the ground in the industry; tripled the spare parts inventory with more than 1.15 million parts now available in 2400+ stocking locations[ supported Park Place’s continuous global expansion plans with four new international markets: Denmark, Australia, Thailand, and Japan; and created a new tier of TPM covering multiple OEM environments with the most resources globally for faster and cost-effective data center support.
February 2021
ParkView Server Management™ Debuts
ParkView Server Management™ becomes the latest addition to the ParkView Managed Services™ suite of automated services from Park Place Technologies. ParkView Server Management™ brings the IT tools and expertise required to support the hybrid IT infrastructure; physical, virtual and cloud technologies of your customers. Our service, delivered by our Enterprise Operations Center (EOC), streamlines IT operations by simplifying the management of compute environments and provides your customers with incident management, patch management and remediation. These smarter alerts and insights will help you solve your server issues faster.
March 2021
G2 Recognizes Entuity Software™ as Leader in G2 Spring Report
Entuity Software™ is recognized as a Leader in the Network Management and Network Monitoring categories by the peer-to-peer software review company G2 in its Spring 2021 Report. G2 publishes peer-to-peer reviews written by users – not paid commenters – to help its millions of website visitors navigate business technology. G2 recognized Entuity Software™ as a Leader in the Network Management and Network Monitoring categories. This is a higher ranking from last quarter, when G2 recognized Entuity Software™ as a “High Performer.”
April 2021
New Office and Operations Center Opens in Boston Region
The opening of a new office and operations center in Westborough, Mass., houses more than 120 Park Place employees and enhances the company’s ability to deliver its award-winning data center hardware maintenance and full suite of managed services to customers. The new office replaces Park Place Technologies’ previous office in Marlborough, Mass. The Westborough facility will feature 54,000 total square feet of office space, increasing the company’s office and operations space by more than 50% versus the previous facility.
April 2021
Enterprise Operations Center Opens at Cleveland Headquarters
The Enterprise Operation Center (EOC), command center and mission control for all the ParkView Managed Services Offerings, is a fully staffed 24x7x365 support facility providing collaborative workspace for Technical Engineers with multiple levels of certification and expertise delivering monitoring, remediation, and management of customer assets and infrastructure. The EOC streamlines server and network management processes and simplifies the management of hybrid environments, supporting new technologies and ensuring outstanding customer experiences.
April 2021
Entuity Innovations Further Simplify Network Performance and Diagnostic Monitoring
Entuity Software’s Version 19 release greatly enhances the award-winning enterprise monitoring and management solution. With its innovative all-in-one approach, Entuity V19 offers new physical storage and server monitoring and OS monitoring of Windows and Linux servers while adding enhanced Discovery capabilities and Asset Management features. The new software package offers a newly built Asset Management functionality, enhanced Discovery, new server and storage device monitoring and OS monitoring capabilities on Windows and Linux.. These new features build on the award-winning enterprise monitoring and management solution.
April 2021
Park Place ranked as UK Best Workplace
Park Place Technologies has achieved a place in the 2021 UK’s Best Workplaces™ ranking, by the internationally recognised HR, people, and workplace culture consultancy Great Place to Work. Park Place has obtained a UK Best Workplace ranking in the Medium Category, which is defined as an organisation with 50-250 employees in the UK.
May 2021
Curvature Integration Complete
Six months after Park Place acquired Curvature, the migration of all Curvature clients was completed. All Curvature clients received access to Park Place’s global services, including the client portal Central Park.
September 2021
Inventory and Logistics Management Solution Acquired
A new inventory and logistics management solution, NetSure+, developed by Charlotte, NC,-based SiteGrid, is acquired. NetSure+ combines an inventory management and sparing solution with Park Place’s networking maintenance services to deliver a low-cost, superior customer experience. By coupling customer-entitled spares with NetSure+ logistics capabilities and Park Place’s global footprint, customers will have access to a service not available via traditional maintenance programs.
September 2021
Uptime Partner Portal and New Partner Program Launched
Uptime Partner Portal and Uptime Partner Program launch. These new Channel offerings provide enterprise IT teams with a single source of truth to maximize daily operations and create a seamless experience for their partners by leveraging Park Place’s global service network. The new Uptime Partner Portal is a global digital platform that offers enterprise Channel partners several benefits. In tandem with the Uptime Partner Portal launch, Park Place is also implementing the Uptime Partner Program. It comprises three program tiers – Platinum, Gold and Authorized Partner – that include a variety of marketing and sales support resources, co-selling opportunities, training, access to program investment dollars, as well as myriad other features.
September 2021
Congruity360 Hardware Maintenance and Data Migration Assets Acquired
Specific assets of Congruity360 are acquired. Norwell, Massachusetts-based Congruity360 provides global, vendor-agnostic, IT Management services. Park Place acquires Congruity360’s third-party maintenance business, data migration services businesses and new hardware sales offerings. Congruity360 will maintain ownership of its information governance and software business.
ClearView Launched
Park Place Technologies debuted proprietary software ClearView™, a contract analyzer that provides an objective recommendation on how to optimize network hardware support, down to the device level.
February 2022
Park Place Acquires Storfirst Software
Park Place Technologies announces the purchase of Congruity360’s Storfirst software platform. Storfirst is the industry’s most secure, OEM- and platform-agnostic (cloud, hybrid cloud and on-prem) file system migration and information management software. Storfirst allows customers to manage the movement of their data from production servers to disaster recovery servers, on-prem and to the cloud; the software enables customers to control the movement of all file data.
February 2022
Park Place Named to CRN MSP Elite 150
For the third-consecutive year, CRN names Park Place Technologies to its annual Managed Service Provider (MSP) 500 list as an “Elite 150” qualifier. The list identifies the leading service providers in North America who are helping end users increase efficiency and simplify IT solutions, while maximizing their return on investment.
March 2022
Reliant Technology Acquired
Park Place Technologies acquires Reliant Technology, a third-party maintenance, support and hardware provider based in Atlanta, Georgia. The acquisition provides more products and services to Reliant Technology’s large client base.
June 2022
Riverstone Technology Acquired
Park Place Technologies acquires Riverstone Technology, a third-party maintenance, support and hardware provider based in Atlanta, Georgia. The acquisition provides more products and services to Riverstone Technology’s large client base.
September 2022
Park Place Achieves ISO/IEC 27001:2013 Certification
Park Place Technologies, Curvature Hardware sales, and Entuity Software is certified ISO 27001:2013 and SOC 2 (Type 1) compliant globally. This important milestone demonstrates that Park Place Technologies, and its subsidiaries utilize industry best practices for securing and operating their global services and the processes that deliver them.
December 2022
CentricsIT Acquired
Park Place Technologies acquires the TPM and Professional Services assets of CentricsIT, an IT services provider based in Atlanta, Georgia.
February 2023
Park Place Named to CRN MSP Elite 150
For the fourth consecutive year, CRN names Park Place Technologies to its annual Managed Service Provider (MSP) 500 list as an “Elite 150” qualifier. The list identifies the industry-leading service providers in North America who are driving a new wave of growth and innovation for the channel through forward-thinking approaches to managed services, helping end users increase efficiency and simplify IT solutions, while maximizing their return on investment.
February 2023
Park Place Ranks on Inc. Magazine’s Inc. 5000 Regionals Midwest List
Inc. Magazine announces that Park Place Technologies has ranked No. 183 on its third annual Inc. 5000 Regionals: Midwest list, a ranking of the fastest-growing Midwest private companies (based in Iowa, Illinois, Indiana, Kansas, Michigan, Minnesota, Missouri, North Dakota, Nebraska, Ohio, South Dakota, and Wisconsin). Born of the annual Inc. 5000 franchise, this regional list represents a unique look at the most successful companies within the Midwest economy’s most dynamic segment–its independent small businesses.
February 2023
Park Place Launches Inaugural Channel Partner Awards Program
Park Place Technologies announces the launch of their inaugural Channel Partner Awards program to recognize the contribution and collaboration of Park Place’s channel partners in solving client pain points through the adoption of IT infrastructure management and optimization services. The awards include Partner of the Year, Rising Star Partner of the Year, Collaborative Partner of the Year, Partner Initiative of the Year, and Partner Deal of the Year.
May 2023
Park Place Acquires Protec IT-Solutions
Park Place Technologies acquires Protec IT-Solutions, an IT services provider based in Limburg, Germany. The acquisition provides more products and services to Protec IT-Solutions’ client base.
October 2023
Park Place Acquires Xuper Limited
Xuper Limited, an IT solutions provider based in Derby, UK, acquired.
January 2024
NorthSmart TPM Services Acquired
NorthSmart, a Minnesota-based TPM business (with offices in Atlanta) acquired.
March 2024
SDV Solutions, Inc Acquired
SDV Solutions, a Virginia-based data center infrastructure solutions firm exclusive to Federal Government agencies, acquired.
April 2024
Unitech TPM Services Acquired
Unitech’s Brazil-based third-party maintenance (TPM) business acquired.
December 2024
New HQ Office Location
HQ Moved to Alpha campus of four buildings in Highland Heights.
May 2025
CSI Ltd. (UK) Acquired
MSP specializing in hybrid multi-cloud solutions acquired.