Network Hardware Maintenance
Break/Fix & Parts Support for All Networking Hardware
Post Warranty Network Maintenance
Extend the life of your network hardware past its initial warranty and even EOSL date with 24/7 maintenance from Park Place Technologies. With more engineers than any other provider, we can guarantee on-site support within 4 hours, no matter where you’re located. Save up to 40% on maintenance costs and see why over 21,000 organizations trust us to keep their systems running smoothly.
Get a Quote & Save 40% ➞
vs renewing support with the OEM
“I have been working with Park Place for a very long time. The service is very smooth compared to other vendors and the resolution is very quick."
"Park Place Field Engineers are technically savvy, have vast insights, are expert troubleshooters, and are always willing to bend when needed."
"From day one Park Place has been exemplary. I can't think of any other service company I deal with that is so utterly efficient."
"Overall, they manage my hardware and typically send me an email before I even get an alert. They've been super easy to work with."
Supported OEMs
Why Move Your Hardware Support to Park Place?
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Save 40% vs OEM Contracts
- Save 40% on support vs renewing with the OEM, maximizing ROI on data center investments.
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Maximize Hardware Lifespan
- Avoid pressure from the OEM to upgrade your IT infrastructure, extending the life of your hardware even past end of service life.
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Faster Time to Repair
- Have an engineer on site in as little as 4 hours, greatly reducing expensive downtime.
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First-Time Fix™ Guarantee
- If a return trip is needed to fix the same issue on the same device within 5 days, you get one month of support on the device free.
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One Partner - All OEMs
- With multi-vendor hardware support, you can simplify IT maintenance by reducing the number of partners you need.
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Global Support Services
- Wherever you are, Park Place is there with our multi-lingual support in over 170 languages.
The Next-Gen Data Center Support Experience
The old way of managing and maintaining a data center is reactionary, time-consuming, costly, and outdated. With Park Place Hardware Maintenance and ParkView Hardware Monitoring™ you can streamline your data center hardware maintenance.
Been There, Fixed That.
As the global leader in data center and networking optimization, we offer exceptional third-party maintenance for data center storage, server and network hardware.
Get World Class Networking Support
Get World Class Networking Support
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~180Countries serviced
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900+Spare parts locations
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21,500+Current customers supported
Central Park Customer Portal
Central Park is an innovative single pane of glass for managing your data center maintenance & monitoring.
Key features include:
- Easy-to-read dashboard of key metrics
- Service ticket, contract and asset management
- Multi-account access
- Ability to designate multiple customer administrators
- ParkView™ Hub including installation wizard and visibility to monitor devices
- 24-hour live chat
"Park Place takes their service responsibility seriously. They are very responsive to hardware alerts and notifications, and to providing the customer with timely support. Their engineers are knowledgeable and willing to provide solutions to improve our existing environment."
Scott Kampen
Transaction Network Services
Transaction Network Services
"I have yet to have a service call that did not get resolved faster than the OEM service on any of my servers."
George Bergeron
Communication Technology Services
Communication Technology Services
"Park Place is extremely easy to work with. I rate Park Place as one of the easiest vendors to work with. Park Place delivers the most consistent, excellent customer service of any vendor I have ever worked with!"
Melanie Teeters
Tarrant County College District
Tarrant County College District
Engineer Expertise
We employ a comprehensive team of badged field service and advanced L3 engineers that have an average of 15+ years of direct OEM experience with storage, server and network hardware. These teams are located in cities around the world and can be on-site at your facility within 4 hours. That’s professional support whenever you need it, wherever your storage, server and network hardware is located.
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600+Global Professionals
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15+Years Average Experience
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150K+Service Calls 2021
