Get Great Support for Your Workhorse Tape Backup Systems

Worried about the cost of cloud storage? Tape is a great alternative to many Backup-as-a-Service offerings. It also costs about one-sixth as much as SSDs, by the way.

When it comes to tape backup, Park Place Technologies boasts many advantages.

There’s something about tape. It feels like delving into vintage technology; yet here in the 21st century, tape is rapidly innovating and it’s addressing some of today’s most pressing backup challenges:

  • Worried about the cost of cloud storage? Tape is a great alternative to many Backup-as-a-Service offerings. It also costs about one-sixth as much as SSDs, by the way.
  • Trying to go greener in the data center and reduce energy consumption? Tape can give you long-term storage that doesn’t constantly rely on an electric cord.
  • Worried about cyberattacks and potential fallout, such as GDPR fines? Tape’s “air gap” can protect confidential and proprietary information from hackers.
  • What about errors? Tape’s error rates are as much as five orders of magnitude less than hard drives.

If you’ve invested in tape backups, congratulations. You made a good decision, and you probably took into account the greatest advantage of tape for backups—the long lifespan the hardware can enjoy when it benefits from exceptional maintenance.

Get the Support You Need

When it comes to tape backup, Park Place Technologies boasts many advantages. We’ve built a dedicated team of L3 support engineers, each with at least a decade (and sometimes approaching four decades) of deep, hands-on experience with tape drive systems. Team members’ backgrounds aren’t just in field support, either—our engineers have been involved in tape backup hardware from the robotics to the component level and really understand what makes tape drives tick. Trust us; talk tape libraries, tape drive logs, or FRU replacements, and these folks are in their element.

Our support model pairs individual ticket response by a talented engineer with a group approach to those unusual problems even experienced professionals may have only seen once or twice before. That way, Park Place can accurately and rapidly identify any tape backup failure and achieve resolution in a single visit.

What’s more, if you own a ParkView compatible system, you can gain the extra benefits of 24/7 predictive monitoring to automatically identify hardware events, open tickets, and triage issues. It’s a great way to maximize Uptime.

Whether you rely on Dell, IBM, HP, Quantum/ADIC, StorageTek/Oracle, Overland/Tandberg, Qualstar, BDT, Fujitsu, Pivotstor, or other tape backup solutions—even end of support life models—Park Place has you covered. The list of tape backup equipment we support is too lengthy to fit a blog post, but it’s easy to request a quote on any piece of hardware for which you need high-quality support.

Follow the Leaders

These are among the reasons why innovators in science, infrastructure, and other fields—organizations with legions of technical experts of their own—turn to Park Place Technologies for tape backup support.

If you are interested in joining their ranks and taking advantage of the industry’s best tape storage maintenance option integrated with a complete DMSO (discovery, monitoring, support, optimization) solution, get in touch today!

Request a Quote to Simplify your Data Center Maintenance