IBM Maintenance

Supported IBM Devices

IBM solutions are designed to meet the needs of a variety of IT setups in the data center. Park Place provides end of warranty and end of service life support, first call services and remote monitoring for IBM storage systems.

  • IBM BladeCenter
  • IBM iSeries
  • IBM FlashSystem
  • IBM pSeries
  • IBM Storwize
  • IBM Power
  • IBM Power 8
  • IBM System Storage
  • IBM TotalStorage
  • IBM XIV
  • IBM xSeries
  • IBM zSeries (Mainframe)
Flexible service levels
Customize your service level by adding or removing equipment from your contract at any time.
    7 x 24 x 4
  • 24 hours a day, 7 days a week
  • Initial phone-based diagnosis
  • Field Engineer on-site (if required) within 4 hours after customer contact
    5 x 9 x 4
  • 8:00 AM to 5:00 PM, Monday through Friday
  • Initial phone-based diagnosis
  • Field Engineer on-site (if required) within 4 hours after customer contact
    Next Day
  • Initial phone-based diagnosis
  • Field Engineer on-site (if required) the following business day after customer contact

Plus, leverage our global support network as part of every plan

See a complete list of our service locations >
Over 160+ stocking
locations worldwide
Over 115
countries served
350,000+
available parts
Direct engineer access
in under 4 hours

What they're saying

""Customers will often switch to TPMs when the original warranty runs out rather than renew the OEM support contract due to significant increases in OEM postwarranty pricing. TPMs will support devices that are both postwarranty and post-end of service life (EOSL). This can provide organizations with flexibility to delay upgrade projects, especially when moving.""