IBM solutions are designed to meet the needs of a variety of IT setups in the data center. Park Place provides end of warranty and end of service life support, first call services and remote monitoring for IBM storage systems.
We support the following IBM devices:
IBM System Storage
IBM zSeries (Mainframe)
"Nothing you need to improve on. Best support and response I have had from a customer service department in a while. A+++. Park Place Technologies was very fast on getting my issue resolved and hand delivered the part that I needed."
Network Administrator, Harpeth Hall
Customizable Service Levels
Adjust service levels or add and delete equipment from your IBM Maintenance contract at any time.
7 x 24 x 4
24 hours a day, 7 days a week
Initial phone-based diagnosis
Field Engineer on-site (if required) within 4 hours after customer contact