Apakah penyelenggaraan proaktif ParkView?

Pengesanan kegagalan automatik

ParkView secara proaktif mengenal pasti kegagalan perkakasan 24/7, membolehkan anda dan kakitangan anda fokus pada inisiatif IT ang lebih besar.

Respons yang lebih pantas dan termaklum

Sebaik sahaja sesuatu kegagalan perkakasan dikesan, ParkView akan segera mencipta dengan sendirinya tiket yang mengandungi maklumat syarikat anda, jenis mesin, nombor siri aset, nombor alat ganti dan perihalan kegagalan.

Dibaiki dengan betul kali pertama

Sebaik sahaja sesuatu kegagalan perkakasan dikesan, ParkView akan segera mencipta dengan sendirinya tiket yang mengandungi maklumat syarikat anda, jenis mesin, nombor siri aset, nombor alat ganti dan perihalan kegagalan.

Key Features

Proactive fault protection

ParkView™ proactively identifies faults 24/7 without the need for customer action of any kind.

Faster first-time fixes

More informed alerts results in better-prepared responses and a greater percentage of first-time fixes.

Fully supported

ParkView™ supports all storage, server and networking equipment and all OEM vendors currently supported by Park Place Technologies.

Faster response and resolution times

Once a fault is detected, ParkView™ instantly self-creates a ticket for immediate repairs.

Extremely secure

We set up security features based on each customer’s individual security requirements, and we ensure that non-public data is never accessed or transmitted.

Easy implementation

ParkView™ is packaged as a value-add service for supported storage systems and includes a consultative implementation with your IT staff.

Accurate part identification

Each generated ticket includes machine type, asset serial number, part number and fault description.

Non-disruptive

Automated detection and ticket creation enables your IT staff to focus on other data center priorities.

Full visibility

Customers will have both online and mobile access to data center hardware status, events and inventories.

Apakah Peranti yang Disokong oleh ParkView?

Pustaka peralatan yang semakin berkembang:

Dell EMC
Celerra
CLARiiON
Data Domain
EqualLogic
Isilon
PowerEdge
PowerVault
RecoverPoint
VNX
HP
3par
EVA
MSA / P2000
ProLiant
IBM
3584 Tape Library
DS Array
N-Series
StorWize
xSeries
NetApp
FAS Series
V-Series
Brocade
Fabric
Ethernet

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Schedule a Demo

Take deep dive into ParkView

The old way of managing a data center is reactionary, time-consuming, costly and outdated. ParkView™ reduces the number of touchpoints between you and a maintenance solution to two easy steps.

Gain an understanding of how the ParkView agent detects fault and instantly creates a ticket including the details necessary to resolve the issue, so there’s no need to call us.