Customers with Hitachi VSP systems installed in the data center need to act fast. End of support life (EOSL) for this equipment arrives June 30, 2020. This leaves mere weeks to make other arrangements to prevent failures from causing major downtime events.
Park Place Technologies is a leading global provider of hardware maintenance for Hitachi Data Systems (HDS) products, including their unified platforms for managing block, file, and content data. We’ve long supported the company’s universal storage platform, the USP, and its virtualized successor, the USP-V.
Turning over Hitachi VSP support to Park Place is a natural evolution. And with a base price tag above $200,000 for the VSP—and with systems like the one tested by Storage Performance Council running over $2 million—there is ample economic reason to aim for a long service life.
Park Place can help with:
- Expert engineering with deep experience with Hitachi Unified Storage. We understand the unique aspects of Command Suite and other idiosyncrasies of HDS hardware
- Flexible service levels, so you can select the right VSP coverage for your budget and needs
- High-quality spare parts staged in over 1,800 depots worldwide, ready for deployment at a moment’s notice
- ParkView automated support to streamline the support process and help boost uptime for your HDS equipment, which empowers us to achieve 31% faster mean time to repair and a 97% first-time fix rate.
VSP F and G Series
It’s important to note that the VSP EOSL applies to the original product series. Both the VSP F and G series retain HDS support options into 2024. (Check out all Hitachi EOSL dates here.)
Availability of OEM support is no barrier, however, to moving all Hitachi universal storage to a new support home. Our superior features and performance notwithstanding, Park Place prices maintenance contracts are priced 30% to 40% below HDS. Nearly four years is a lot of time to rack up the savings, so why not get started now?
Want to find out what a comprehensive Hitachi storage support solution would cost? Request a quote today!