Customers with mission critical workloads rely on HPE NonStop servers, and many are reluctant to give them up, even as maintenance prices increase or when support is no longer available from the OEM. For some time, it’s been difficult to find a third party maintenance provider willing to assist with post-warranty NonStop equipment, let alone one with the expertise and track record to deliver top-quality service.
Low-Risk for a Long Lifecycle
NonStop servers are among the best candidates for an extended lifespan. There is no reason to consider HPE end-of-support-life dates as the last word on their continued viability in the data center. Many customers can and do keep NonStop equipment in operation far beyond EOSL, and with an affordable, high-performance support option, more IT managers can do so with confidence.
From a hardware perspective, HPE NonStop servers resist downtime and data corruption. Not only do they have extensive component redundancy to avoid a single point of failure, their data replication and comparison logic offers high-end data protection. Paired processors run identical instruction streams and any discrepancy between their outputs leads to immediate shutdown. It’s like the computer equivalent of account reconciliations, and the feature has attracted numerous followers in the banking and financial services sectors, as well as countless enterprises interested in safeguarding their point-of-sale networks.
Built-in features insulate NonStop equipment as it ages, but that doesn’t mean that maintenance can or should be ignored. Combining HPE NonStop servers with the right hardware support contract makes a good thing better.
Why Park Place?
Park Place is well positioned to deliver a support solution appropriate to HPE NonStop servers, one that is:
- HPE’s support is often quite good, but it’s also expensive. As equipment ages, it can be far more difficult to justify paying a premium to maintain it. But with Park Place guaranteeing 50% savings on any OEM support contract, the budget math gets a lot easier.
- Our ParkView proactive monitoring solution is a key component of our NonStop maintenance service. ParkView keeps an eye on client systems, but more than that, it learns to identify impending failures at their earliest stages, automatically triages the issue, and files a full trouble ticket for engineering response. This empowers Park Place to be in place fixing the problem, often before the client would otherwise know about it.
- Park Place offers Level III-only support. We don’t bother with an escalation procedure. Instead we accelerate time-to-resolution by getting highly experienced engineers on the case right away and giving them only highest quality spare parts to work with.
- Many organizations reliant on NonStop equipment have multi-site and international operations. Park Place is the only global hardware maintenance company. We deliver localized, multilingual support on 6 continents and can take on NonStop upkeep in almost any data center, anywhere.
If you’ve been looking for a partner to help deliver the best possible uptime from your HPE NonStop hardware, contact us today. We can provide a free quote and get you started on the process of transitioning your NonStop support in the near future.