Customer Experience

Receive fast and exceptional customer service for your hardware equipment

Park Place Technologies is committed to instilling the utmost confidence with over 13,000 customers across more than 110 countries with our service experience. With an average 97% customer satisfaction rating, you can expect to receive the best customer service, plus the attention to detail that will help keep your data center hardware equipment up and running.

Fast Response Time to Resolve Your Hardware Issues

With Park Place Technologies, you can expect:

  • Live, domestic call center available 24 hours, 7 days a week
  • Minimum wait times averaging 12 seconds
  • Immediate incident escalation for your critical hardware issues
  • Direct access to field service and advanced engineers
  • In-Warranty First Call Service

What our customers are saying

""You guys are awesome. I ordered the part early this morning and got it delivered late morning.""
Paul Wheeler
Microsoft Systems Administrator, Indianapolis Public Schools