Global Third-Party Maintenance and Deployments for GPU-Powered Servers
Investing in your future? Get GPU server support at 30-40% less than the OEM.
Maximize Your Investments With GPU Maintenance
GPU-powered servers aren’t your typical compute hardware. They run hotter, draw more power, carry higher price tags, and are often the backbone of your most innovative, critical workloads, whether it’s AI/ML training, HPC clusters, advanced analytics, or real-time inference. When something goes wrong, you can’t afford to wait days for an OEM ticket to work through the queue.
Enterprises need to squeeze maximum value from existing hardware without sacrificing uptime or performance. Park Place Technologies understands the complexity of GPU-dense server environments and has the engineering expertise, parts inventory, and global reach to respond when it matters most, all for 30-40% less than the OEM.
That expertise is backed by a deployment and support model designed to operate at global scale, which includes ParkView Automated Support™ and a First-Time Fix™ Guarantee for fast resolution post-deployments, SLA-driven response times including 24x7x365 and W-2 badged engineers with GPU deployment expertise from global hyperscalers, ODMs, and AI companies.
Supported GPU-Powered Models
Park Place provides OEM-agnostic third-party maintenance across a wide range of x86 servers and HCI platforms configured with GPU acceleration.
View Supported GPU Hardware
SERVERS
Our GPU server support covers the following:
- HPE ProLiant DL, XL (Gen 10, 10+, 11, 12)
- HPE Apollo & Alletra (Gen 10, 10+, 41xx)
- HPE Cray
- PowerEdge R (Gens 14-17)
- PowerEdge XE (Gens 14-16)
- Cisco UCS (M5, M6, M7)
- Lenovo ThinkSystem (SR, SD, SE)
- Supermicro
- IBM Power (Power9, Power10)
- NVidia (DGX, A100, H100)
- MiTAC G8825Z5
HYPERCONVERGED SYSTEMS
Our GPU HCI support covers the following:
- Dell VxRail (Gens 14-16)
- Dell VxFlex (Gens 14-16)
- Dell PowerFlex (Gens 14-16)
- Dell vSan Ready Nodes (Gens 14-16)
- Dell XC (Gens 14-16)
- Nutanix NX (G Models)
- HPE ProLiant DX (Gens 10, 10+, 11)
- HPE SimpliVity (Gen 10)
- Lenovo HX (G Models)
What our GPU Support Service Includes
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Break/Fix Support from Expert L1-L3 Engineers
Our team includes the most badged L1–L3 engineers in the industry, each with 15+ years of direct experience with the OEM. To ensure consistency and eliminate knowledge gaps, we use a Three-Deep model: Assigning a primary, secondary, and tertiary HPE support technician to every location who understand your environment inside and out.
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Parts Replacement from 2,700+ Stocking Locations
Our GPU replacement parts are procured and vetted through both commercial partners and our own testing facilities. Whether it’s a whole unit or an individual component, all GPU server hardware purchased by Park Place Technologies goes through extensive review prior to deployment, and we stock these parts at the nearest global location to you so they’re ready when you need them.
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Industry-Leading Response Times
When we say 24×7, we mean it! Our operations centers are placed strategically around the globe so someone is always there to take your call, escalate your incident, and dispatch an engineer to your location. And if you don’t need the fastest time possible for your environment, you can customize your SLA by device type or priority.
Check out our common GPU support agreements below:
7X24X4 SupportEvery Available Hour
24 hours per day, 7 days a week, including holidays. Engineer on site (if needed) in 4 hours or less.
5x9x4 SupportSame Business Day
Monday through Friday, 8AM to 5PM, with an expert engineer on site (if needed) within 4 hours.
NBD SupportNext Business Day
Available Monday through Friday, 8AM to 5PM, with next business day onsite response and parts delivery.
CustomBespoke SLAs
We can even provide a custom SLA package to suit your needs.
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Ease-of-use and Transparency from One Ticket System
Park Place’s Central Park™ platform is your single, self-service portal. If you want to submit or view support tickets, evaluate your active contracts, add equipment, or observe real-time events, you can do it here.
Advanced Hardware Maintenance: ParkView Automated Support™
ParkView® is Park Place’s way of doing maintenance. It detects problems the moment they occur, creates the ticket for you, and triages the right engineer with the right part, leading to faster fixes, fewer touchpoints, and maximum uptime.
Liquid Cooling Deployments & Support
Park Place Technologies offers data center liquid cooling services to complement our GPU maintenance, including:
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Direct-to-Chip Cooling
Delivers coolant directly to the processor and accelerator components that generate the most heat, maximizing thermal efficiency at the source.
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Immersion Cooling
Submerges servers in thermally conductive fluid for full-system heat dissipation, ideal for the highest-density compute environments.
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Rear Door Heat Exchangers
A rack-level solution that captures and removes heat at the point of exhaust, reducing reliance on room-level cooling infrastructure.
GPU-Dense Server Deployments?
We Do IT!
AI Hardware Deployments are getting more and more complex. On top of a rack mount or chassis, GPU-dense servers need complex cabling and better cooling facilities. If you're looking at a design plan that's out of your comfort zone or a timeframe of deployment that's faster than your standards, Park Place can help.
From planning to execution, our dedicated project managers oversee every aspect of your deployment while coordinating with all necessary vendors on your behalf. Backed by a global team of badged engineers, we deliver consistent, scalable support for projects ranging from a single site to worldwide rollouts.
Take a look at the case study below to find out how we helped roll out 252 racks of Nvidia Blackwell GPU Servers in Europe!
Read the Case Study ➞
Retiring Old Servers? We Handle That, Too.
Rolling out new GPU-dense hardware often means old servers need to go somewhere, and with them, sensitive data that can't just be wiped. Park Place's ITAD services make sure your retired infrastructure is decommissioned securely, responsibly, and without slowing down your deployment timeline.
From certified data destruction to secure chain-of-custody logistics and sustainable recycling, we handle the full teardown, so your team can stay focused on accelerating the new environment.
Learn More About ITAD ➞
GPU Support FAQs
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Do you stock parts specific to GPU-dense server platforms?
Yes. We maintain a global inventory of original OEM parts — including components specific to high-density server platforms — at 2,700+ stocking locations worldwide. Parts are vetted through our own testing facilities before deployment.
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Can I customize my SLA based on the criticality of different systems?
Absolutely. Not every server in your environment carries the same business priority. Park Place lets you define SLA tiers by device type or individual system, so your most critical infrastructure gets the fastest response.
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Can Park Place support servers that are past their OEM warranty or End of Service Life (EoSL)?
Yes. We specialize in Day 1, post-warranty, and EoSL support. Many organizations rely on us to extend the useful life of GPU-dense servers beyond what OEM support contracts offer, reducing unnecessary hardware refresh costs.