
Pure Storage Hardware Support
Offering hardware support for Pure Storage devices.
Supporting your Pure Storage equipment for as long as you need it
With Park Place Technologies, you can maintain your Pure Storage equipment past its warranty or end of service life and get direct access to our technical support.
Supported Pure Storage Devices
Park Place ensures that your Pure Storage devices are up and running at a high-performance rate even after the end of service life is reached. Park Place supports the following Pure Storage devices:
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- M10
- M20
- M50
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- M70
- M10R2
- M20R2
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- M50R2
- M70R
Engineer Expertise
We employ a comprehensive team of field service and advanced L3 engineers that have an average of 15+ years of direct OEM experience with storage hardware. These teams are located in cities around the world and can be on-site at your facility within 4 hours. That’s professional support whenever you need it, wherever your storage hardware is located.
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400+Global Professionals
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15+Years Average Experience
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100K+Service Calls in 2020
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Central Park Customer Portal
View all your assets and solve any issue with greater efficiency and improved response times. Central Park provides a single pane of glass that allows you to:
- Get real-time visibility for all events
- Submit a ticket
- View open/closed tickets
- View all active Park Place contracts
- View all assets under contract (active or inactive)
- Add equipment
- Add, update, enable, and disable technical contacts per location