IBM solutions are designed to meet the needs of a variety of IT setups in the data center. Park Place provides end of warranty and end of service life support, first call services and remote monitoring for IBM storage systems.
IBM System Storage
IBM zSeries (Mainframe)
Flexible service levels
Customize your service level by adding or removing equipment from your contract at any time.
7 x 24 x 4
24 hours a day, 7 days a week
Initial phone-based diagnosis
Field Engineer on-site (if required) within 4 hours after customer contact
""Customers will often switch to TPMs when the original warranty runs out rather than renew the OEM support contract due to significant increases in OEM postwarranty pricing. TPMs will support devices that are both postwarranty and post-end of service life (EOSL). This can provide organizations with flexibility to delay upgrade projects, especially when moving.""