Uptime starts with ParkView™
Smarter maintenance begins with smarter monitoring. Our revolutionary ParkView™ platform monitors your hardware 24/7 so you don’t have to.
- When a fault is detected, ParkView™ instantly creates a ticket including the details necessary to resolve the issue, so there’s no need to call us.
- Over time, ParkView™ leverages machine learning to detect faults before they even occur.
- Vendor-agnostic interface supports a wide range of OEMs, platforms, OS and generations
- Real-time visibility via Central Park customer portal
- Security features are based on your company’s unique requirements and all data transmitted to ParkView™ is SSL encrypted
The old way of managing a data center is
reactionary, time-consuming, costly and outdated.
ParkView™ reduces the number of touchpoints between you and a maintenance solution to two easy steps
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– Customer must present OEM contract.
– ParkView™ must be implemented on eligible devices.
is a single
Central Park is a powerful
self-service platform that
puts you in control 24/7
Real-time visibility for all events
Get live updates on all your assets so you can monitor performance, ticket status and much more.
Central Park makes it easy to submit a hardware ticket without ever having to pick up the phone.
Add and modify all your hardware equipment anywhere around the globe..
is more uptime.
- More informed alerts and 31% faster incident resolution with ParkView™
- Over 97% first-time fix rate – and climbing
- More efficient, optimized data center
Unmatched Service & Value
- Your single source for hardware support across a wide range of OEMs
- Global supply chain means your equipment is covered everywhere
- Flexible SLAs
- 24/7 Support Center
- 24/7 Triage/analysis via ParkView™
- 24/7 Client services
- 24/7 Level 3 backline support
- Save 50% vs OEM maintenance – GUARANTEED
97% customer satisfaction rate
141+ countries supported
15,200+ current customers supported
We support and service a wide range of brands