Park Place Technologies Federal Services

Federal Services

We are the leading provider of post-warranty data center hardware maintenance to the Federal Government.

Trusted by Federal Government Agencies and Departments

Your Sole Source for Data Center Hardware Support

Park Place supports storage, server and networking gear for all tier-1 OEMs including Oracle-SUN, Dell EMC, IBM, HP, NETAPP, CISCO, Brocade, and more.

Consolidate support in one maintenance contract
End of service life (EOSL) support puts you in control of when to refresh or decommission legacy hardware
We never apply reinstatement fees or charge for Defective Media Retention (DMR)

Cost Savings Without Compromise

We typically save our customers between 30-40% vs. the OEM while delivering a first-time fix rate of 97% and a 31% faster mean time to repair. Park Place customizes service level agreements (SLAs) to the needs of each individual customer with response times as fast as 4 hours. And you can be assured that your critical IT infrastructure is in competent hands. Our field and advanced engineers average more than 15 years of OEM experience.

Federal Compliance

Park Place Technologies is compliant with the Trade Agreements Act, including Section 52.225, as well as all federal statutory and regulatory requirements concerning its parts supply. Park Place uses exclusively OEM parts purchased from pre-qualified US Vendors.

By the Numbers

Park Place Technologies, founded in 1991, simplifies the management of complex technology environments for customers worldwide. We provide exceptional global service for data center storage, server and network hardware for all tier one OEM equipment.

21K+

Current customers supported
1.15M+

Spare parts available
110K+

Unique data centers supported

Park Place Federal Customers

Supporting the federal government since 1998, Park Place provides critical data center support for numerous federal agencies and departments. Park Place understands and adheres to the strict compliance standards associated with Federal Requirements.

IRS Internal Revenue Service
VA Veterans Affairs
FRS Federal Reserve System
MARINE CORPS
DHS Homeland Security
NRC Nuclear Regulatory Commissions
AIR FORCE
NOAA National Oceanic and Atmospheric Administration
USDT Department of the Treasury
ARMY
FAA Federal Aviation Administration
PBGC Pension Benefit Guaranty
USDA United States Department of Agriculture
DISA Defense Information Systems Agency
FCC Federal Communications Commission
COAST GUARD
NASA National Aeronautics and Space Administration
ARL Army Research Laboratory
NAVY
SEC Securities and Exchange Commission
NAWC Naval Air Warfare Center
TSA Transportation Security Administration
SBA Small Business Administration
GAO Government Accountability Office

We work with many federal systems integrators

CONUS or OCONUS — We Have You Covered

Our world-wide network of 404,000 parts stored regionally, locally and on-site, allows for fast parts distribution and service to help you drive Uptime. Wherever you are, and whenever the need arises, Park Place is there with our multi-lingual “follow the sun” Global Customer Support Centers, 24/7 Level 3/4 Technical Support and Client Services.

Boston, Massachusetts

Montevideo, Uruguay

Cork, Ireland

Kuala Lumpur, Malaysia

Featured Case Studies

see all case studies

Featured Resources

see all resources