Government IT Hardware Support
Trusted by Federal Government Agencies and Departments
Park Place Technologies, through its Park Place Federal Services division, provides third party maintenance and data center support services to numerous Federal government agencies.
- Access our support and services via GSA Schedule Contract
- TAA Compliant
- Security clearances under NISPOM Guidelines
Your Sole Source for Data Center Hardware Support and More
Third Party Hardware Maintenance
for Data Centers
Network Monitoring & Management Software
Extend the life of hardware and save 30-40% on support with third party maintenance. Tap into an extra set of hands or outside expertise with our professional services. Or optimize network visibility and performance with Entuity, our all-in-one network monitoring software.
Third Party Hardware Maintenance for Government Agencies
Park Place supports storage, server and networking gear for all tier-1 OEMs including Oracle-SUN, Dell EMC, IBM, HP, NETAPP, CISCO, Brocade, and more.
- Consolidate support in one maintenance contract
- End of service life (EOSL) support puts you in control of when to refresh or decommission legacy hardware
- We never apply reinstatement fees or charge for Defective Media Retention (DMR)
Cost Savings Without Compromise
We typically save our customers between 30-40% vs. the OEM while delivering a first-time fix rate of 97% and a 45% faster mean time to repair. Park Place customizes service level agreements (SLAs) to the needs of each individual customer with response times as fast as 4 hours. And you can be assured that your critical IT infrastructure is in competent hands. Our field and advanced engineers average more than 15 years of OEM experience.
Flexible, Dependable IT Professional Services
Our dedicated team of highly trained field engineers, system engineers and project managers can help facilitate smooth IT infrastructure support operations with our data center professional services – from basic IT tasks like remote hands services to data center migrations and more.
Simple and Dependable Network Management Software
Your federal government agency likely has a diverse network that can become unwieldy without the right support system. Entuity Software™ enables you to quickly discover, monitor, manage, and optimize your entire network, even if it spans devices supplied by different vendors. Our network management software automates discovery and provides intuitive network health insights to head off problems in real-time.
By the Numbers
21.5k+Current customers supported
603K+Spare parts available
124k+Unique data centers supported
Park Place Federal Customers
- IRS Internal Revenue Service
- VA Veterans Affairs
- FRS Federal Reserve System
- MARINE CORPS
- DHS Homeland Security
- NRC Nuclear Regulatory Commissions
- AIR FORCE
- NOAA National Oceanic and Atmospheric Administration
- USDT Department of the Treasury
- FAA Federal Aviation Administration
- PBGC Pension Benefit Guaranty
- USDA United States Department of Agriculture
- DISA Defense Information Systems Agency
- FCC Federal Communications Commission
- COAST GUARD
- NASA National Aeronautics and Space Administration
- ARL Army Research Laboratory
- SEC Securities and Exchange Commission
- NAWC Naval Air Warfare Center
- TSA Transportation Security Administration
- SBA Small Business Administration
- GAO Government Accountability Office