Federal Services

We are the leading provider of post-warranty data center hardware maintenance to the Federal Government.

Trusted by Federal Government Agencies and Departments

Your Sole Source for Data Center Hardware Support

Park Place supports storage, server and networking gear for all tier-1 OEMs including Oracle-SUN, Dell EMC, IBM, HP, NETAPP, CISCO, Brocade, and more.

Cost Savings Without Compromise

We typically save our customers between 30-40% vs. the OEM while delivering a first-time fix rate of 97% and a 45% faster mean time to repair. Park Place customizes service level agreements (SLAs) to the needs of each individual customer with response times as fast as 4 hours. And you can be assured that your critical IT infrastructure is in competent hands. Our field and advanced engineers average more than 15 years of OEM experience.

Flexible, Dependable IT Professional Services

Our dedicated team of highly trained field engineers, system engineers and project managers can help facilitate smooth IT infrastructure support operations – from basic IT tasks like IMAC to data center migrations and more.

Federal Compliance

Park Place Technologies is compliant with the Trade Agreements Act, including Section 52.225, as well as all federal statutory and regulatory requirements concerning its parts supply.  Park Place uses exclusively OEM parts purchased from pre-qualified US Vendors.

By the Numbers

Park Place Technologies, founded in 1991, simplifies the management of complex technology environments for customers worldwide. We provide exceptional global service for data center storage, server and network hardware for all tier one OEM equipment.
  • 21K+
    Current customers supported
  • 1.15M+
    Spare parts available
  • 110K+
    Unique data centers supported

Park Place Federal Customers

Supporting the federal government since 1998, Park Place provides critical data center support for numerous federal agencies and departments. Park Place understands and adheres to the strict compliance standards associated with Federal Requirements.
  • IRS Internal Revenue Service
  • VA Veterans Affairs
  • FRS Federal Reserve System
  • MARINE CORPS
  • DHS Homeland Security
  • NRC Nuclear Regulatory Commissions
  • AIR FORCE
  • NOAA National Oceanic and Atmospheric Administration
  • USDT Department of the Treasury
  • ARMY
  • FAA Federal Aviation Administration
  • PBGC Pension Benefit Guaranty
  • USDA United States Department of Agriculture
  • DISA Defense Information Systems Agency
  • FCC Federal Communications Commission
  • COAST GUARD
  • NASA National Aeronautics and Space Administration
  • ARL Army Research Laboratory
  • NAVY
  • SEC Securities and Exchange Commission
  • NAWC Naval Air Warfare Center
  • TSA Transportation Security Administration
  • SBA Small Business Administration
  • GAO Government Accountability Office

We work with many federal systems integrators

CONUS or OCONUS — We Have You Covered

Our world-wide network of 404,000 parts stored regionally, locally and on-site, allows for fast parts distribution and service to help you drive Uptime. Wherever you are, and whenever the need arises, Park Place is there with our multi-lingual “follow the sun” Global Customer Support Centers, 24/7 Level 3/4 Technical Support and Client Services.

Boston, Massachusetts

Montevideo, Uruguay

Cork, Ireland

Kuala Lumpur, Malaysia