Hitachi Storage Maintenance

Supported Hitachi Storage Devices

Maximizing the ROI associated with a hardware investment is often easiest when the devices are used to the end of their life cycle, not just the end of support. Park Place can help maximize your ROI by extending Hitachi maintenance and support  beyond its end of support life date.  Park Place supports the following Hitachi devices:

We support the following Hitachi devices:

  • Hitachi AMS
  • Hitachi Freedom
  • Hitachi Lightning
  • Hitachi Thunder
  • Hitachi USP
  • Hitachi VSP
"The Park Place team has completed every support ticket that I have requested in a very timely professional manner."
Flavio Pena
System Support Specialist III, Dallas County Community College District

Customizable Service Levels

Adjust service levels or add and delete equipment from your Hitachi Storage Maintenance contract at any time.

    7 x 24 x 4
  • 24 hours a day, 7 days a week
  • Initial phone-based diagnosis
  • Field Engineer on-site (if required) within 4 hours after customer contact
    5 x 9 x 4
  • 8:00 AM to 5:00 PM, Monday through Friday
  • Initial phone-based diagnosis
  • Field Engineer on-site (if required) within 4 hours after customer contact
    Next Day
  • Initial phone-based diagnosis
  • Field Engineer on-site (if required) the following business day after customer contact

Plus, leverage our global support network as part of every plan

See a complete list of our service locations ►

Over 110 stocking locations
Customers in over 70 countries
Over 126,000 parts
Direct access to an engineer within 4 hours from your location

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