Hitachi Storage Maintenance

Supported Hitachi Storage Devices

Maximizing the ROI associated with a hardware investment is often easiest when the devices are used to the end of their life cycle, not just the end of support. Park Place can help maximize your ROI by extending Hitachi maintenance and support  beyond its end of support life date.  Park Place supports the following Hitachi devices:

We support the following Hitachi devices:

  • Hitachi AMS
  • Hitachi Freedom
  • Hitachi Lightning
  • Hitachi Thunder
  • Hitachi USP
  • Hitachi VSP
garnter qoute

“Customers will often switch to TPMs when the original warranty runs out rather than renew the OEM support contract due to significant increases in OEM postwarranty pricing. TPMs will support devices that are both postwarranty and post-end of service life (EOSL). This can provide organizations with flexibility to delay upgrade projects, especially when moving.”

Customizable Service Levels

Adjust service levels or add and delete equipment from your Hitachi Storage Maintenance contract at any time.

    7 x 24 x 4
  • 24 hours a day, 7 days a week
  • Initial phone-based diagnosis
  • Field Engineer on-site (if required) within 4 hours after customer contact
    5 x 9 x 4
  • 8:00 AM to 5:00 PM, Monday through Friday
  • Initial phone-based diagnosis
  • Field Engineer on-site (if required) within 4 hours after customer contact
    Next Day
  • Initial phone-based diagnosis
  • Field Engineer on-site (if required) the following business day after customer contact

Plus, leverage our global support network as part of every plan

See a complete list of our service locations ►

Over 140 stocking locations
Customers in over 100 countries
Over 285,000 parts
Direct access to an engineer within 4 hours from your location

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