Your Post-EOSL Plan for the EMC Isilon

EMC Maintenance

Paul Mercina July 29, 2020

Few organizations can absorb unnecessary risk right now, given all the existing challenges to manage.

On the path from release to end of availability and ultimately Dell EMC end of support life (EOSL), the EMC Isilon S200 and S400 have just reached the final phase. The last day for Dell EMC support on these systems was June 30, 2020.

Needless to say, little changed for the Isilon NAS storage platform overnight. If these arrays had value in the data center or other environment as summer approached, they still do now when the days (at least here in North America) heat up. As clustered nodes, Isilon solutions are known for ease of installation, management, and a mix of capacity and performance when scaling out. The key in leveraging these features going forward is to keep them covered.

Few organizations can absorb unnecessary risk right now, given all the existing challenges to manage. Storage solutions running without support, however, are a vulnerability. An inopportune failure could leave the organization without the necessary expertise or spare parts needed to enact a fix in a timely manner, which can bring on extended downtime.

Fortunately, Park Place Technologies stands ready to take on maintenance of EMC Isilon equipment, including the recently EOSL S200 and S400 NAS systems. And we can do it at a lower cost than you may have thought possible—about 40% of what you had been paying Dell EMC.

This post-EOSL, third party maintenance option provides a number of key advantages:

  • Longer service life. Affordable maintenance simplifies the decision about whether to keep Isilon clusters in service. Rather than asking “why?” against a backdrop of risk from DIY support, organizations can say “why not?” and extract more ROI from the investment. With Park Place standing behind it, the Isilon will be as reliable, if not more so, as when supported by Dell EMC.
  • Proactive monitoring. ParkView proactive data center hardware monitoring is an asset for any equipment, whether located in the data center, remote office, or lab environment. ParkView intelligently and securely monitors hardware 24/7, and when an event is detected, a trouble ticket is automatically created, including all the details necessary to achieve resolution.
  • Uptime. Proactive hardware monitoring combined with the right response—top-notch engineering and spare parts strategically located near client sites—result in a faster mean time to repair and exceptional first-time fix rates (97% if you’re counting). These factors, in turn, translate into more Uptime, the all-important factor.

It’s tough out there in the IT world, with many departments and data centers dealing with new budget control measures, changing business requirements, and ongoing uncertainty. Park Place storage support helps relieve all of these pressure points with direct cost savings, delayed capital expenditure, and the confidence of a complete monitoring, support, and service package.

Post-EOSL support for the EMC Isilon S200 and S400 is definitely worth considering. And if it’s good enough for these systems, why not check out what other storage hardware (or server and networking gear, for that matter) you can shift to more affordable, higher performing third party maintenance?

About the Author

Paul Mercina, Director, Product Management Marketing
Paul Mercina brings over 20 years of experience in IT center project management to Park Place Technologies, where he oversees the product roadmap, growing the services portfolio, end-to-end development and release of new services to the market. His work is informed by 10+ years at Diebold Nixdorf, where he worked closely with software development teams to introduce new service design, supporting implementation of direct operations in a number of countries across the Americas, Asia and Europe.