Network Support Services

Find out with ClearView™, our exclusive software-based assessment that provides an objective recommendation on how to optimize network hardware support down to the device level. Simply provide us a list of your network assets and we’ll let you know which ones qualify for Park Place hardware support.

A lot of third party maintenance providers claim to have a high first-time fix rate but only one puts their reputation on the line – Park Place Technologies.

With our new First-Time Fix™ Guarantee if we don’t resolve your storage, server or network hardware maintenance issue on the first visit, we’ll credit you for one month of maintenance (and monitoring if applicable) on that device.  It’s that simple.

Learn more here.

With ParkView First Call™, when an issue is detected on hardware that requires service by the manufacturer, we will contact the OEM for you, make sure a ticket is opened, and save you the time and hassle of waiting on the phone or monitoring your email for a response.

The convenience of automated network maintenance support can be extended to devices currently covered by an OEM maintenance warranty creating a uniform support experience.

The first of its kind in the third-party hardware maintenance category, our PPTechMobile app brings the self-service convenience of our customer portal (Central Park) right to your mobile devices.

• Submit, edit and view incidents
• Monitor escalation processes
• Access all contracted assets
• Learn more here.