CLEVELAND, OH, October 9, 2018 — Park Place Technologies announced Oct. 9 it completed an acquisition of Solid Systems CAD Services (SSCS), a Houston-based global support provider of third-party maintenance services. This marks the ninth acquisition Park Place Technologies has made over the past 24 months. By acquiring SSCS and its regional offices in the UK, Germany, the Netherlands, Malaysia, Singapore, Brazil, Finland and Japan, Park Place Technologies will further distinguish itself within the industry for its service and customer care capabilities.
“As a veteran third-party maintenance provider, SSCS is well respected for its exceptionally talented and tenured team, which includes leaders instrumental in the foundation of our industry,” said Chris Adams, President and COO of Park Place Technologies. “SSCS has cultivated strong, long-term customer relationships as a result of its approach to service excellence and the ability to drive meaningful business value. SSCS’ approach is admirable and closely aligns with how we engage with our customers.”
The level of service SSCS has upheld reflects the expertise of its field engineers and steadfast commitment to its customers, which is one of the many parallels between SSCS and Park Place Technologies and will make for a seamless transition. Through this acquisition, Park Place Technologies will expand its scale within the TPM industry, resulting in added benefits for its global customers, which include an elevated level of service and operational support, greater resource availability and increased efficiencies.
With over 30-years of experience, SSCS has remained at the cutting edge of third-party maintenance by continuing to evolve its service offerings to meet the needs of its Fortune 500 customers. SSCS provides third-party maintenance and IT enterprise hardware support with a team whose average tenure at the company is 14 years. As a result of the acquisition, SSCS’ customers will benefit from Park Place Technologies’ expanded enterprise storage service capabilities and the company’s award-winning proactive maintenance service, ParkView®, which expedites response and resolution time for hardware faults.
This is the third acquisition for Park Place Technologies in 2018, following that of Origina Technology Services and Axentel Technologies, which together significantly expanded Park Place Technologies’ presence in Europe and Asia. These acquisitions represent Park Place Technologies’ commitment to servicing the growing needs of its global customer base.