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Park Place Technologies Monitors Service Disruptions in Ukraine

February 24, 2022

CLEVELAND, OH, Feb. 24 — Park Place Technologies is monitoring the evolving military situation in Ukraine. Park Place does not have employees in the country, but does have partners and customers there, and is sensitive to their safety and needs.

If a customer requests to open a ticket or seeks an update for an asset based in Ukraine, Park Place is ready to address any concern. We are closely monitoring the situation and if events outside of our control impact our ability to deliver service, we will prioritize the safety of our team, partners and clients, and we will communicate progress on the ticket wherever possible.

We will offer alerts for any disruptions, and at all times will keep customers updated with our progress.

About the Author

Nicola Buckley,
As Executive Vice President, Global Service Delivery, Nicola is responsible for Global Service Operations delivery including the Global Support Center, Advanced Engineering and Field Service Delivery. Nicola is focused on developing expert technical teams supported by next generation technology capabilities. This includes IoT, M2M and Big Data technologies delivering a superior digital experience through AI. Nicola is focused on driving a trusted partnership with our customers, by helping them with their own personal journey of consolidation and optimization. Prior to joining Park Place Technologies, Nicola was with Dell EMC for 20 years. She held various roles, starting as a technical support engineer. From there she held several Customer First focused roles, including Customer Satisfaction programs, programs supporting IoT and M2M capabilities and led a customer and technical support organization delivering Enterprise Hybrid Cloud, Converged and Hyper Converged organizations. Nicola is a native of Ireland. She attended University College Cork for a Bachelors degree in Electrical and Microelectronic Engineering, and Brandeis University for a Masters degree in Program Management. Nicola currently resides in Massachusetts with her husband, daughter and son.