NEW EPISODE: The Savvy CIO Podcast - "The Hidden Cost of AI Readiness" Listen Now.
Contact Us

Global IT Infrastructure Services

Home » ODM Campaign Apr 26

Your service and support credibility begins with Park Place Technologies!

You don’t need to build a global service team … we do that for you!

Many IT manufacturers are great at innovating and building state-of-the-art servers. These new platforms are powering cloud hyperscalers, as well as, public and private enterprise IT infrastructures worldwide. These devices are enabling High-Performance Computing (HPC) and AI growth at exponential rates.

But globally deploying and servicing these devices over their entire lifecycle is extremely difficult to scale!

Park Place Technologies partners with manufacturers to globally manage your installed technology from Day One through the end of the device life. We remove the burden and complexity from manufacturers to build a worldwide support and service organization.

The Park Place Difference

With a global network of field engineers, logistics infrastructure, and 24/7 operation support centers, Park Place delivers:

  • Global on-site Deployment installation and start-up services
  • Post-deployment support and Hardware Maintenance Services
  • We pride ourselves on delivering customer-first service and extending equipment lifecycles

GPU-Dense Server Deployments?
We Do IT!

Advanced AI server deployments are getting more and more complex. On top of a rack mount or chassis, GPU-dense servers need complex cabling and better cooling facilities. If you're looking at a design plan that's out of your comfort zone or a timeframe of deployment that's faster than your standards, Park Place can help.

From planning to execution, our dedicated project managers oversee every aspect of your deployment while coordinating with all necessary vendors on your behalf. Backed by a global team of badged engineers, we deliver consistent, scalable support for projects ranging from a single site to worldwide rollouts.

snapshot of resource explaining - what is technology deployment

Break/Fix Support from Expert L1-L3 Engineers

Here’s what you can expect from our 3rd party maintenance service, trusted by customers for over 30 years.
  • Break/Fix Support from Expert L1-L3 Engineers

    With the most badged L1-L3 Engineers in the industry with 15+ years of direct manufacturer experience, we guarantee a First Time Fix™* when your device breaks down. We also use a Three Deep model, ensuring you have a primary, secondary, and tertiary engineer assigned to every location that understands your environment inside and out.

    *First Time Fix™ Guarantee only available with a ParkView Automated Support™ Add-on

  • Parts Replacement from 2700+ Stocking Locations

    Our replacements are original manufacturer parts procured and vetted through both commercial partners and our own testing facilities. Whether it’s a whole unit or an individual component, all hardware purchased by Park Place Technologies goes through extensive review prior to deployment, and we stock these parts at the nearest global location to you so they’re ready when you need them.

  • Industry-Leading Response Times from a Follow-the-Sun Approach

    When we say 24×7, we mean it! Our operations centers are placed strategically around the globe so someone is always there to take your call, escalate your incident, and dispatch an engineer to the incident location. And if you don’t need the fastest time possible for your environment, you can customize your SLA by device type or priority.

  • Ease-of-use and Transparency from One Ticket System

    Park Place’s Central Park™ platform is your single, self-service portal. If you want to submit or view support tickets, evaluate your active contracts, add equipment, or observe real-time events, you can do it here.

Liquid Cooling Solutions

GPU-dense servers generate extraordinary amounts of heat. Air cooling alone often can't keep up with the thermal demands of high-density AI and HPC workloads, which is why liquid cooling has become essential in modern data centers. Park Place Technologies has a full suite of server Liquid Cooling Solutions to mitigate rack density challenges, maximize server compute, and to sustainably reduce energy consumption. Including:
  • Direct-to-Chip Cooling

    Delivers coolant directly to the processor and accelerator components that generate the most heat, maximizing thermal efficiency at the source.

  • Immersion Cooling

    Submerges servers in thermally conductive fluid for full-system heat dissipation, ideal for the highest-density compute environments.

  • Rear Door Heat Exchangers

    A rack-level solution that captures and removes heat at the point of exhaust, reducing reliance on room-level cooling infrastructure.

Support for GPU with liquid cooling

Our ITAD Solutions Include:

Global Reach. Proven Results.

With over 35 years of experience, rest assured that your equipment is in expert, reliable hands, providing you with the best hardware maintenance experience.


With a worldwide service, experienced L# engineers, and spare parts locations at every corner of the globe, Park Place stands as the leader in third party hardware support.

  • 180
    Countries Serviced
  • 2,700
    Spare Parts Locations
  • 25,000
    Current Customers Supported
  • 600+
    Global Field Engineers

You Make Great Servers – We Keep Your Servers Working Great!

Make our service and support strength your advantage!

❌

Fill out the form and we'll get back to you!