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OEM Warranty Cycles and What They Mean
Getting hardware maintenance from the OEM is a common practice for IT managers, especially as new storage arrays, servers and network systems come with built-in warranties that offer support. However, hardware being covered by the OEM moves through three clear phases, and they provide a…
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3 options when facing an EOSL announcement
An end-of-service-life announcement can spell trouble for IT managers. When the OEM decides it will no longer support a line of hardware, IT teams are left scrambling trying to figure out what they can do to deal with the problem without breaking the budget. There are three…
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Cisco Nexus Support and Maintenance
Cisco holds a dominant place in the data center networking market, creating an environment in which the vast majority of businesses have some Cisco hardware in place. However, many companies cannot afford to keep paying Cisco for support once their equipment warranties have run out,…
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HP NonStop Support Services
Park Place Technologies offers maintenance services for NonStop devices as part of its HP support solution. The more important the hardware, the more valuable maintenance and operating system support services are. In the case of HP NonStop devices, maintenance services are vital. Initially introduced by Tandem…
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Shopping for Support Services – Infographic
Eliminate the fear, uncertainty and doubt when it comes to third-party maintenance services.
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4 benefits of dedicated maintenance plans
Extended warranties from OEMs can help IT managers extend hardware life cycles, but such a plan often comes with some baggage in the form of high costs and some vendor influence. Getting a plan like Dell support from a third-party hardware maintenance plan eliminates these burdens and…
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Dell, EMC Split Creates Uncertainty about Support for Storage Units
Dell recently announced that it has ended its 10-year partnership with EMC saying it would no longer sell EMC products. In wake of this announcement, many companies have begun investigating available options to ensure continuity of support. These companies have several options: Buy new equipment Keep…
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Hitachi EOSL Announcement
As of September 30th, 2011, Hitachi Data Systems will no longer provide support services for the following Thunder storage systems: Hitachi Thunder 9580V™ system Hitachi Thunder 9585V™ system Hitachi Thunder 9520V™ system Hitachi Thunder 9530V™ system Hitachi Thunder 9570V™ system While Hitachi will no longer be supporting…