Park Place Extends Support to Hitachi Vantara Network Attached Storage Devices (HNAS)

Park Place Hardware Maintenance

Paul Mercina June 18, 2019

Customers who originally turned to HNAS are, in all likelihood, still keeping a tight rein on the budget.

Park Place Technologies is alerting Hitachi customers to the availability of affordable, high-performance contracts on a number of Hitachi network attached storage products, also known as the Vantara series. The HNAS systems now covered by the Park Place blanket of storage maintenance service include:

  • HNAS 3080 (G1 and G2)
  • HNAS 3090 (G1 and G2)
  • HNAS 3100
  • HNAS 3200
  • HNAS 4040
  • HNAS 4060
  • HNAS 4080
  • HNAS 4100

In the case of the HNAS 3000 series, products have reached or are approaching “last call” for Hitachi support, making the availability of a premium, post-EOSL Hitachi third party maintenance alternative especially welcome by customers not ready to upgrade this storage hardware. The HNAS 4000 series retains Hitachi support options, but the combination of lower cost, better service, and more uptime make Park Place an attractive choice at this point in the product lifecycle.

Cost is Key

The Hitachi Vantara NAS platform was widely recognized for offering enterprise customers the ability to consolidate a large number of NAS devices or file servers, but it was also snatched up by midrange businesses. The reason? It offered NAS capabilities with greater cost-efficiency, enabling the technology to break out of high-end environments.

Customers who originally turned to HNAS are, in all likelihood, still keeping a tight rein on the budget. Park Place Technologies offers a unique ability to save at least 50% off the cost of Hitachi support prices for these storage systems, without compromising an iota of service quality.

No Tradeoffs

When budget shopping, it’s generally the case that tradeoffs abound. Customers usually have to ask themselves what they’re willing to sacrifice to save a few dollars—but not with Park Place. Our storage maintenance contracts not only cost less but also deliver more features, including:

  • ParkView managed IT services monitoring, which uses advanced machine learning to identify faults-in-the-making, automatically triage the problem, and marshal a response.
  • Level 3-only support, without the escalation procedures common to the OEMs.
  • High-quality spare parts stored in conveniently sited depots around the world, as well as strategic upgrade options for most IT equipment.
  • Full transparency and convenient self-service through Central Park, our online and mobile portal.

These features are great, but what really matters is the outcomes they deliver: faster response times, better first-time fix rates, and more uptime than any other support provider can deliver.

Heard enough? Then let’s get down to details. Click the yellow “request a quote” button, give us some information about your HNAS or other support needs, and we’ll provide pricing for some compelling Park Place support solutions.

About the Author

Paul Mercina, Director, Product Management Marketing
Paul Mercina brings over 20 years of experience in IT center project management to Park Place Technologies, where he oversees the product roadmap, growing the services portfolio, end-to-end development and release of new services to the market. His work is informed by 10+ years at Diebold Nixdorf, where he worked closely with software development teams to introduce new service design, supporting implementation of direct operations in a number of countries across the Americas, Asia and Europe.