Park Place Offers Resellers Smart Solutions with ParkView

Park Place Technologies


Rob Scott April 18, 2019

The key point of differentiation is ParkView’s proactive, 24×7 fault-monitoring capabilities coupled with an expedited resolution workflow.

Collaboration and partnership are cornerstones of working with Park Place, from a singular hands-on, end-user experience to the broadest interactions at a corporate level.

Park Place Technologies gives resellers the power to sell what we call Smarter Data Center Support™. That means proactive and predictive management of a business’ central nervous system—the data center. It’s the ability to increase uptime while decreasing costs for customers. It begins with smarter monitoring from ParkView™, our OEM-agnostic platform that works 24×7 to keep data centers running smoothly.

The key point of differentiation is ParkView’s proactive, 24×7 fault-monitoring capabilities coupled with an expedited resolution workflow. ParkView uses machine learning to detect faults before they occur. If one does occur, ParkView instantly generates a ticket to quickly initiate the resolution protocol. It minimizes the number of touchpoints between fault detection and resolution to avoid disruption to business operations.

This compares to the old way of managing data centers that could take several steps and a significant period of time. ParkView reduces it down to two steps. First, it automatically discovers the fault, performs the triage and schedules the maintenance. Then the fault is resolved, and the ticket is closed. We’ve seen more than 30 percent faster incident resolution with ParkView.

The industry’ leading resellers are our greatest channel partners. ParkView is just one of the many reasons we deliver top results at substantial savings.

Learn how you can deliver Smarter Data Center Support™ with Park Place Technologies

About the Author

Rob Scott,
Rob is responsible for our indirect sales organization which is responsible for just over half of the company’s revenue. Over the last 24 years, Rob has held sales, management and entrepreneurial roles in various companies from his own small businesses to large enterprise organizations. Rob’s specialties include driving aggressive sales growth, managing both sales and operations teams, achieving high levels of profitability, leveraging Channel relationships to penetrate new markets and expand new client wins.