Are you overpaying for your Enterprise Storage maintenance?
Supporting India's Data Centers
2,380+Hardware Assets Supported in India
190+Customers in India
90+Local Field Engineers
Save BIG on your Enterprise Storage Maintenance
With our third party maintenance, you’ll find an ally who creates maintenance agreements that fit your organization and your IT infrastructure environment. You will gain an operational advantage with flexible contracts and service agreements, a global 24/7 support center with immediate incident escalation, and direct access to our badged field service and advance engineering teams.
- Data Domain
How our Third Party Maintenance Works
The only automated hardware support in the industry
ParkView Hardware Monitoring™ is a hosted service that boosts Uptime by proactively monitoring data center storage, server and networking hardware 24/7. ParkView develops baselines — specific to your environment — that help filter out noise, resulting in alerts being sent only for actionable events. ParkView can even predict some events before they occur.
When remediation is needed, ParkView automatically opens incident tickets and triages the issue. Then, Park Place engineers are dispatched immediately to your data center, making the service experience as efficient as possible.
- Hosted solution for server and storage monitoring at both the hardware and software level
- Industry’s only fully-automated maintenance service
- Detects faults automatically 24/7
- Open tickets, performs triage, dispatches engineers
- 97% first-time fix rate
- 31% faster Mean Time to Repair
- ecurity features are based on your company’s unique requirements and all data transmitted to ParkView™ is SSL encrypted
- Reduces the average number of touchpoints to resolve an issue from 8 to just 2