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Nutanix Support for Hyper Converged Infrastructure

Extend the life of your Nutanix assets at a fraction of the cost - without compromising on service.
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World-Class Nutanix Support

Nutanix infrastructure allows users to converge and virtualize storage into one box as a building block for private cloud solutions.

Whether your estate consists of Nutanix branded Supermicro servers, or physical devices from OEM partners such as Dell EMC, Park Place Technologies can assist with the support of your Nutanix devices.

Maintain your software support agreement with Nutanix and save on maintenance for your physical hardware with Park Place’s comprehensive and consistent vendor agnostic support – delivered by our global team of engineers and certified partners.

EOSL Nutanix Models

SX-1065-G5          10/31/2023
NX-6155-G5          10/31/2023
NX-3060-G5        10/31/2023
NX-3175-G5          10/31/2023
NX-8035-G5         10/31/2023
NX-1065S-G5       10/31/2023
NX-6035-G5          10/31/2023
NX-1065-G5          10/31/2023
NX-6035C-G5       10/31/2023
NX-1155-G5           10/31/2023

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Supported Nutanix Hardware

Park Place Technologies covers a wide selection of hardware and software support, including select devices running Nutanix. Park Place offers maintenance for the following Nutanix devices:
    • Nutanix NX
    • Dell EMC XC
    • HPE ProLiant DX

Flexible SLAs

Park Place allows you to extend the life of your hyper converged infrastructure by providing world-class Nutanix maintenance and support that includes our fast and responsive 24/7 domestic call center.

  • 24 hours a day, 7 days a week
  • Initial phone-based diagnosis
  • Field Engineer on-site (if required) within 4 hours after customer contact

A Portal in Your Pocket

As one of the top 3rd party maintenance companies, PPT has created a first of its kind app, PPTechMobile, that brings the self-service convenience of our customer portal (Central Park) right to your mobile devices.

Features:

  • Submit, edit and view incidents
  • Monitor escalation processes
  • Access all contracted assets
  • In order to use PPTechMobile, customers will first need to register for Central Park. Register here.

Flexible SLAs

Park Place allows you to extend the life of your hyper converged infrastructure by providing world-class Nutanix maintenance and support that includes our fast and responsive 24/7 domestic call center.

  • 24 hours a day, 7 days a week
  • Initial phone-based diagnosis
  • Field Engineer on-site (if required) within 4 hours after customer contact

A Portal in Your Pocket

As one of the top 3rd party maintenance companies, PPT has created a first of its kind app, PPTechMobile, that brings the self-service convenience of our customer portal (Central Park) right to your mobile devices.

Features:

  • Submit, edit and view incidents
  • Monitor escalation processes
  • Access all contracted assets
  • In order to use PPTechMobile, customers will first need to register for Central Park. Register here.

Engineer Expertise

We employ a robust team of field service and advanced L3 engineers that hold an average of 15+ years of direct OEM experience with all sorts of storage hardware. Our engineering teams live in cities around the world and can be on-site at your facility within 4 hours. That’s professional IBM post-warranty support wherever your data center hardware is located, whenever you need it.
  • 600+
    Global Professionals
  • 15+
    Years Average Experience
  • 150K+
    Service Calls in 2021
Park Place Technologies Service Locations Map

Central Park Customer Portal

View all your assets and solve any issue with improved response times and greater efficiency. Central Park provides a single pane of glass that allows you to:
  • Get real-time visibility for all events
  • Submit a ticket
  • View all active Park Place contracts
  • View open/closed tickets
  • View all assets under contract (active or inactive)
  • Add equipment
  • Add, update, enable, and disable technical contacts per location
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