Smarter
data center
support

Smarter is
proactive.
Predictive.
Secure.

Uptime starts with ParkView™

Smarter maintenance begins with smarter monitoring. Our revolutionary ParkView™ platform monitors your hardware 24/7 so you don’t have to.

  • When a fault is detected, ParkView™ instantly creates a ticket including the details necessary to resolve the issue, so there’s no need to call us.
  • Over time, ParkView™ leverages machine learning to detect faults before they even occur.

Other features:

  • Vendor-agnostic interface supports a wide range of OEMs, platforms, OS and generations
  • Real-time visibility via Central Park customer portal
  • Security features are based on your company’s unique requirements and all data transmitted to ParkView™ is SSL encrypted

The old way of managing a data center is
reactionary, time-consuming, costly and outdated.

The old way of managing a data center is<br class=”visible-lg-block”> reactionary, time-consuming, costly and outdated.

Request a Demo

Smarter is
50% savings.
Guaranteed.

Start saving now

– Customer must present OEM contract.
– ParkView™ must be implemented on eligible devices.

Smarter
is a single
pane of
glass.

Central Park is a powerful
self-service platform
that
puts you in control 24/7

Real-time visibility for all events

Get live updates on all your assets so you can monitor performance, ticket status and much more.

Submit a ticket

Central Park makes it easy to submit a hardware ticket without ever having to pick up the phone.

Add equipment

Add and modify all your hardware equipment anywhere around the globe..

Smarter
is more uptime.
Better service.
More value.

More Uptime

More uptime

  • More informed alerts and 31% faster incident resolution with ParkView™
  • Over 97% first-time fix rate – and climbing
  • More efficient, optimized data center
Unmatched Service and Value

Unmatched Service & Value

  • Your single source for hardware support across a wide range of OEMs
  • Global supply chain means your equipment is covered everywhere
  • Flexible SLAs
  • 24/7 Support Center
  • 24/7 Triage/analysis via ParkView™
  • 24/7 Client services
  • 24/7 Level 3 backline support
  • Save 50% vs OEM maintenance – GUARANTEED

97% customer satisfaction rate

141+ countries supported

15,200+ current customers supported

Admitimos y prestamos servicio a una amplia gama de marcas

Let's get started.