Founded in 1991 and based in Cleveland, Ohio, Park Place Technologies is the leading provider of post-warranty data center hardware maintenance to the Federal Government. Park Place currently supports 10,600+ customers covering 392,000+ assets in 40,000+ unique data centers in the US alone.
Park Place supports storage, server and networking gear for all tier-1 OEMs including: Oracle-SUN, EMC, IBM, Dell, HP, NETAPP, CISCO, Brocade/McData.
We typically save our customers between 30-40% vs. the OEM while delivering a first-time fix rate of 97% and a 31% faster meantime to repair. Park Place customizes service level agreements (SLAs) to the needs of each individual customer with response times as fast as 4 hours. And you can be assured that your critical IT infrastructure is in competent hands. Our field and advanced engineers average more 15 years of OEM experience.
Internal Revenue Service
Federal Reserve System
Nuclear Regulatory Commissions
National Oceanic and Atmospheric Administration
Department of the Treasury
Federal Aviation Administration
Pension Benefit Guaranty
United States Department of Agriculture
Defense Information Systems Agency
Federal Communications Commission
National Aeronautics and Space Administration
Army Research Laboratory
Securities and Exchange Commission
Naval Air Warfare Center
Transportation Security Administration
Small Business Administration
Government Accountability Office