FEDERAL SERVICES

Founded in 1991 and based in Cleveland, Ohio, Park Place Technologies is the leading provider of post-warranty data center hardware maintenance to the Federal Government. Park Place currently supports 10,600+ customers covering 392,000+ assets in 40,000+ unique data centers in the US alone.

YOUR SOLE SOURCE FOR DATA CENTER HARDWARE SUPPORT

Park Place supports storage, server and networking gear for all tier-1 OEMs including: Oracle-SUN, EMC, IBM, Dell, HP, NETAPP, CISCO, Brocade/McData. 

  • Consolidate support in one maintenance contract
  • End of service life (EOSL) support puts you in control of when to refresh or decommission legacy hardware
  • We never apply reinstatement fees or charge for Defective Media Retention (DMR)

COST SAVINGS WITHOUT COMPROMISE

We typically save our customers between 30-40% vs. the OEM while delivering a first-time fix rate of 97% and a 31% faster meantime to repair. Park Place customizes service level agreements (SLAs) to the needs of each individual customer with response times as fast as 4 hours. And you can be assured that your critical IT infrastructure is in competent hands. Our field and advanced engineers average more 15 years of OEM experience.

TRUSTED BY FEDERAL GOVERNMENT AGENCIES AND DEPARTMENTS

Supporting the federal government since 1998, Park Place provides critical data center support for numerous federal agencies and departments.

Park Place understands and adheres to the strict compliance standards associated with Federal Requirements.

PARK PLACE FEDERAL CUSTOMERS

IRS
Internal Revenue Service

VA
Veterans Affairs

FRS
Federal Reserve System

MARINE CORPS

DHS
Homeland Security

NRC
Nuclear Regulatory Commissions

AIR FORCE

NOAA
National Oceanic and Atmospheric Administration

USDT
Department of the Treasury

ARMY

FAA
Federal Aviation Administration

PBGC
Pension Benefit Guaranty

USDA
United States Department of Agriculture

DISA
Defense Information Systems Agency

FCC
Federal Communications Commission

COAST GUARD

NASA
National Aeronautics and Space Administration

ARL
Army Research Laboratory

NAVY

SEC
Securities and Exchange Commission

NAWC
Naval Air Warfare Center

TSA
Transportation Security Administration

SBA
Small Business Administration

GAO
Government Accountability Office

WE WORK WITH MANY FEDERAL SYSTEM INTEGRATORS

PERSPECTA

LEIDOS

L3 HARRIS

RAYTHEON

SAIC

LOCKHEED MARTIN

GDIT

BOOZ ALLEN

CONUS OR OCONUS — WE HAVE YOU COVERED

Our world-wide network of 404,000 parts stored regionally, locally and on-site, allows for fast parts distribution and service to help you drive Uptime. Wherever you are, and whenever the need arises, Park Place is there with our multi-lingual “follow the sun” Global Customer Support Centers, 24/7 Level 3/4 Technical Support and Client Services.

BOSTON, MASSACHUSETTS

MONTEVIDEO, URUGUAY

CORK, IRELAND

KUALA LUMPUR, MALAYSIA

THE GLOBAL LEADER IN DATA CENTER SUPPORT

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COUNTRIES SUPPORTED
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CUSTOMERS SUPPORTED
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UNIQUE DATA CENTERS SUPPORTED
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ASSETS CURRENTLY SUPPORTED

LET'S TALK ABOUT YOUR DATA CENTER SUPPORT