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Fujitsu PRIMERGY Support & Maintenance

Third party maintenance for Fujitsu PRIMERGY servers.

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Get Fujitsu Primergy Support for Less

Fujitsu PRIMERGY server systems provide high-performance, enterprise-grade infrastructure for today’s data-driven organizations, supporting mission-critical workloads both on premises and in the cloud. But as your environment expands and your PRIMERGY hardware approaches its end-of-support phase, relying entirely on costly OEM coverage is no longer your only option.

Park Place Technologies delivers comprehensive Fujitsu PRIMERGY support that keeps your systems running at peak performance, secure, and highly available long after the initial warranty has expired. Our expert engineers offer 24/7 parts support and on-site maintenance for PRIMERGY servers, ensuring continuous compute access, operational continuity, and performance stability.

With global coverage, flexible service levels, and savings of up to 40 % compared to OEM renewals, Park Place helps you extend the life of your Fujitsu server hardware without sacrificing efficiency or dependability.

Looking for a PRIMERGY extended warranty? Park Place Technologies offers tailored post-warranty support solutions that safeguard your investment and maintain peak performance well beyond the official Fujitsu end-of-life date.

15/10/2024

“I have been working with Park Place for a very long time. The service is very smooth compared to other vendors and the resolution is very quick."

15/10/2024

"Park Place Field Engineers are technically savvy, have vast insights, are expert troubleshooters, and are always willing to bend when needed."

01/02/2024

"This service it is really important for our company, since we have a lot of Hardware which is out of support and this is vendor which we can rely to support old hardware."

01/09/2023

"We always obtained a quick response and commitment to get the necessary spare parts."

01/09/2023

"Our overall experience has been amazing! The process to submit a ticket is super easy and the techs that respond are very knowledgeable."

18/04/2023

"Park Place is always willing to work with the customer to ensure the systems are operational again in the least amount of time"

Supported Fujitsy PRIMERGY Servers

As your Fujitsu PRIMERGY servers approach their Fujitsu end of life dates, Park Place Technologies stands ready to provide expert 3rd party server maintenance services.

- Fujitsu PRIMERGY BX Servers
- Fujitsu PRIMERGY RX Servers
- Fujitsu PRIMERGY CX Servers
- Fujitsu PRIMERGY TX Servers
- Fujitsu PRIMERGY DN Servers

The Leader in 3rd Party Fujitsu PRIMERGY Maintenance

We know you have options. See what sets us apart from the rest.

Major Cost Savings:

Fujitsu PRIMERGY support at 30-40% less than the OEM

First-Time Fix™ Guarantee:

Your hardware is fixed the first time, every time.

Fully Automated Maintenance:

ParkView Automated Support™ automates ticketing, triaging, dispatching to maximize uptime for your critical systems.

Extend the Life of Your Fujitsu PRIMERGY Systems:

Hardware support for years after the PRIMERGY end of support date.

Worldwide Support in 170 Languages:

Fujitsu PRIMERGY maintenance, anytime, anywhere.

Intuitive Customer Portal:

Easily monitor status of tickets & contact customer support with our easy-to-use portal.

Fujitsu PRIMERGY support via a Global Partner

With more engineers & parts locations than any other provider, Park Place stands as the leader in third party hardware support.

~180

Countries serviced
900+

Spare parts locations
21,500+

Current customers supported

Engineer Expertise

Park Place Technologies employs over 600 engineers worldwide, each with 15+ years of direct experience with the OEM and provides expert maintenance services that keep your servers up and running, even long after the Fujitsu PRIMERGY end of support date.

600+

Global Professionals
15+

Years Average Experience
200K+

Service Calls in 2024

SLAs to Suit your Needs

With a global network of over 600 expert field engineers across 180+ countries, we deliver on our promises—wherever you operate. Our commitment to meeting service level agreements (SLAs) means you get the parts and service you need, precisely when you need them.

No delays. No exceptions. Just reliable Fujitsu support anytime, anywhere.

7x24x4

Our most responsive level of support – giving you peace of mind for your mission-critical systems. 24 hours per day, 7 days a week, including holidays. Engineer on site (if needed) in 4 hours or less. Ideal for clients who require urgent PRIMERGY repair services to minimize downtime.

Zero downtime, 24/7 peace of mind
Rapid 4-hour response, holidays included, on-site if needed
Perfect for mission-critical operations

5x9x4

Reliable support during business hours for your essential systems. Available Monday through Friday, 8AM to 5PM (excluding holidays), with an expert engineer on site (if needed) within 4 hours.

Fast work-week support.
Quick 4-hour help, on-site if needed.
Efficient for essential operations.

5x9xNBD

Cost-effective PRIMERGY maintenance & support for non-urgent issues. Available Monday through Friday, 8AM to 5PM (excluding holidays), with next business day onsite response and parts delivery when the call is placed before 5:00PM local time.

Budget-friendly for non-urgent needs.
Next business day assistance guaranteed, on-site if needed.
Ideal for steady, daytime operations.