Technician performing Dell EMC XtremIO support

XtremIO Support & Maintenance

On site maintenance & parts support for Dell EMC Storage Devices

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Save 40% on XtremIO Maintenance

Dell EMC XtremIO has been a game-changer in delivering blazing-fast, all-flash performance with its advanced data reduction and copy data management capabilities. Whether it’s for VDI, virtual servers, or enterprise databases, XtremIO has proven itself as a robust solution. However, as the hardware ages and the end of support for EMC XtremIO looms, you don’t have to depend solely on costly OEM maintenance.

At Park Place Technologies, we’re redefining support for XtremIO systems. Our third-party support services extend the lifecycle of your storage arrays, without compromising on performance. With a global network of expert engineers and strategically located parts depots, we ensure fast, reliable service around the clock. Experience OEM-quality support while enjoying maintenance cost reductions of up to 40%.

Seeking an XtremIO extended warranty? Park Place Technologies has you covered. Our customized support plans are designed to keep your infrastructure running at peak performance for years beyond the official EMC Extremio EOSL date. Trust Park Place to optimize your XtremIO systems, ensuring they remain a valuable asset to your enterprise.

15/10/2024

“I have been working with Park Place for a very long time. The service is very smooth compared to other vendors and the resolution is very quick."

15/10/2024

"Park Place Field Engineers are technically savvy, have vast insights, are expert troubleshooters, and are always willing to bend when needed."

01/02/2024

"This service it is really important for our company, since we have a lot of Hardware which is out of support and this is vendor which we can rely to support old hardware."

01/09/2023

"We always obtained a quick response and commitment to get the necessary spare parts."

01/09/2023

"Our overall experience has been amazing! The process to submit a ticket is super easy and the techs that respond are very knowledgeable."

18/04/2023

"Park Place is always willing to work with the customer to ensure the systems are operational again in the least amount of time"

Supported Dell EMC ExtremIO Storage Devices

As your Dell storage devices approach their EMC ExtremIO end of support dates, Park Place Technologies stands ready to provide expert ExtremIO 3rd party maintenance services.

- XtremIO 5TB
- XtremIO 10TB
- XtremIO 20TB
- XtremIO 40TB
- XtremIO X2-R
- XtremIO X2-S
- XtremIO X2-T

The Leader in 3rd Party ExtremIO Storage Support

We know you have options. See what sets us apart from the rest.

Major Cost Savings:

Dell ExtremIO support at 30-40% less than the OEM

First-Time Fix™ Guarantee:

Your hardware is fixed the first time, every time.

Fully Automated Maintenance:

ParkView Automated Support™ automates ticketing, triaging, dispatching to maximize uptime for your critical systems.

Extend Hardware Life:

We can support your hardware for years after the OEM stops.

Worldwide Support in 170 Languages:

Extremio third party support, anytime, anywhere.

Intuitive Customer Portal:

Easily monitor status of tickets & contact customer support with our easy-to-use portal.

Dell EMC Extremio support via a Global Partner

With more engineers & parts locations than any other provider, Park Place stands as the leader in third party storage support.

~180

Countries serviced
900+

Spare parts locations
21,500+

Current customers supported

Engineer Expertise

Park Place Technologies employs over 600 engineers worldwide, each with 15+ years of direct experience with the OEM and provides expert Extremio storage support services that keep your systems up and running.

600+

Global Professionals
15+

Years Average Experience
200K+

Service Calls in 2024

SLAs to Suit your Needs

With a global network of over 600 expert field engineers across 180+ countries, we deliver on our promises—wherever you operate. Our commitment to meeting service level agreements (SLAs) means you get the parts and service you need, precisely when you need them.

No delays. No exceptions. Just reliable ExtremIO hardware support services, anytime, anywhere.

7x24x4

Our most responsive level of support – giving you peace of mind for your mission-critical systems. 24 hours per day, 7 days a week, including holidays. Engineer on site (if needed) in 4 hours or less. Ideal for clients who require urgent Extremio repair services to minimize downtime.

Zero downtime, 24/7 peace of mind
Rapid 4-hour response, holidays included, on-site if needed
Perfect for mission-critical operations

5x9x4

Reliable Dell hardware support during business hours for your essential systems. Available Monday through Friday, 8AM to 5PM (excluding holidays), with an expert engineer on site (if needed) within 4 hours.

Fast work-week support.
Quick 4-hour help, on-site if needed.
Efficient for essential operations.

5x9xNBD

Cost-effective ExtremIO support for non-urgent issues. Available Monday through Friday, 8AM to 5PM (excluding holidays), with next business day onsite response and parts delivery when the call is placed before 5:00PM local time.

Budget-friendly for non-urgent needs.
Next business day assistance guaranteed, on-site if needed.
Ideal for steady, daytime operations.