Park Place allows you to extend the life of your Dell data center hardware by providing world-class service and support that includes our fast and responsive 24/7 domestic call center. Park Place supports the following Dell devices:

• 24 hours a day, 7 days a week
• Initial phone-based diagnosis
• Field Engineer on-site (if required) within 4 hours after customer contact

The first of its kind in the third-party hardware maintenance category, PPTechMobile brings the self-service convenience of our customer portal (Central Park) right to your mobile devices.

Features:

• Submit, edit and view incidents
• Monitor escalation processes
• Access all contracted assets
• In order to use PPTechMobile, customers will first need to register for Central Park. Register here.