
Dell Maintenance
Receive hardware support in less than 15 seconds.
Supported Dell Devices
Park Place allows you to extend the life of your Dell data center hardware by providing world-class service and support that includes our fast and responsive 24/7 domestic call center. Park Place supports the following Dell devices:
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- Dell EqualLogic
- Dell PowerVault
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- Dell Branded EMC
- Dell EMC Devices
- Dell Compellent
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- Dell PowerEdge (PE)
- Dell PowerConnect
Engineer Expertise
We employ a comprehensive team of field service and advanced L3 engineers that have an average of 15+ years of direct OEM experience with storage hardware. These teams are located in cities around the world and can be on-site at your facility within 4 hours. That’s professional support whenever you need it, wherever your storage hardware is located.
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400+Global Professionals
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15+Years Average Experience
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100K+Service Calls in 2020
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Central Park Customer Portal
View all your assets and solve any issue with greater efficiency and improved response times. Central Park provides a single pane of glass that allows you to:
- Get real-time visibility for all events
- Submit a ticket
- View open/closed tickets
- View all active Park Place contracts
- View all assets under contract (active or inactive)
- Add equipment
- Add, update, enable, and disable technical contacts per location