Cisco Catalyst Support & Maintenance

Third party maintenance for Cisco Catalyst networking equipment.

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Maximize Hardware Lifespan with Cisco Catalyst Third Party Support

Cisco Catalyst is built for secure, agile networks delivering powerful switching, automation, and intelligence to support everything from campus access to edge and cloud infrastructure. But as your network grows, so do the costs of OEM support.

Park Place Technologies offers end-to-end Cisco Catalyst support for switches, wireless controllers, and access points. Whether you’re managing enterprise access, IoT integration, or multi-cloud environments, our expert team helps you maintain uptime and performance without the premium OEM price tag.

With flexible SLAs, global field coverage, and up to 40% cost savings, Park Place extends the value of your Cisco switches, keeping your network fast, secure, and future-ready.

Need an extended Cisco Catalyst warranty? Park Place Technologies delivers custom support plans that help you stay protected well beyond the official Cisco Catalyst EOL date.

15/10/2024

“I have been working with Park Place for a very long time. The service is very smooth compared to other vendors and the resolution is very quick."

15/10/2024

"Park Place Field Engineers are technically savvy, have vast insights, are expert troubleshooters, and are always willing to bend when needed."

01/02/2024

"This service it is really important for our company, since we have a lot of Hardware which is out of support and this is vendor which we can rely to support old hardware."

01/09/2023

"We always obtained a quick response and commitment to get the necessary spare parts."

01/09/2023

"Our overall experience has been amazing! The process to submit a ticket is super easy and the techs that respond are very knowledgeable."

18/04/2023

"Park Place is always willing to work with the customer to ensure the systems are operational again in the least amount of time"

Supported Cisco Catalyst Networking Devices

As your Catalyst networking devices approach their Cisco end of life dates, Park Place Technologies stands ready to provide expert 3rd party network hardware maintenance services.

- C9200 Series
- C9200L Series
- C9300 Series
- C9300L Series
- C9300X Series
- C9400 Series
- C9500 Series
- C9500 Series
- C9500X Series
- C9600 Series
- 2960X Series
- 3850 Series
- 3850XS Series
- 4500 Series
- 6500 Series
- 4500X Series
- 6800 Series
- 9100 Series
- 9800 Series

The Leader in 3rd Party Cisco Catalyst Support

We know you have options. See what sets us apart from the rest.

Major Cost Savings:

Cisco Catalyst maintenance at 30-40% less than the OEM

First-Time Fix™ Guarantee:

Your hardware is fixed the first time, every time.

Fully Automated Maintenance:

ParkView Hardware Monitoring™ automates ticketing, triaging, dispatching to maximize uptime for your critical systems.

Extend the Life of Your Cisco Catalyst Systems:

Hardware support for years after the Catalyst end of life date.

Worldwide Support in 170 Languages:

Cisco Catalyst maintenance, anytime, anywhere.

Intuitive Customer Portal:

Easily monitor status of tickets & contact customer support with our easy-to-use portal.

Cisco Catalyst support via a Global Partner

With more engineers & parts locations than any other provider, Park Place stands as the leader in third party hardware support.

~180

Countries serviced
900+

Spare parts locations
21,500+

Current customers supported

Engineer Expertise

Park Place Technologies employs over 600 engineers worldwide, each with 15+ years of direct experience with the OEM and provides expert maintenance services that keep your networking devices up and running, even long after the Catalyst support date.

600+

Global Professionals
15+

Years Average Experience
200K+

Service Calls in 2024

SLAs to Suit your Needs

With a global network of over 600 expert field engineers across 180+ countries, we deliver on our promises—wherever you operate. Our commitment to meeting service level agreements (SLAs) means you get the parts and service you need, precisely when you need them.

No delays. No exceptions. Just reliable Catalyst support anytime, anywhere.

7x24x4

Our most responsive level of support – giving you peace of mind for your mission-critical systems. 24 hours per day, 7 days a week, including holidays. Engineer on site (if needed) in 4 hours or less. Ideal for clients who require urgent Catalyst repair services to minimize downtime.

Zero downtime, 24/7 peace of mind
Rapid 4-hour response, holidays included, on-site if needed
Perfect for mission-critical operations

5x9x4

Reliable support during business hours for your essential systems. Available Monday through Friday, 8AM to 5PM (excluding holidays), with an expert engineer on site (if needed) within 4 hours.

Fast work-week support.
Quick 4-hour help, on-site if needed.
Efficient for essential operations.

5x9xNBD

Cost-effective Cisco Catalyst maintenance & support for non-urgent issues. Available Monday through Friday, 8AM to 5PM (excluding holidays), with next business day onsite response and parts delivery when the call is placed before 5:00PM local time.

Budget-friendly for non-urgent needs.
Next business day assistance guaranteed, on-site if needed.
Ideal for steady, daytime operations.