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Cisco Maintenance & Support

Access Cisco-certified engineers with our robust support.
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World-Class Cisco Support and Maintenance

With Park Place Technologies, you can maintain your Cisco equipment past its warranty or end of service life and get direct access to our technical support. Read more about our Cisco 3rd party maintenance today.

Supported Cisco Network Devices

Park Place Technologies can help keep your Cisco equipment running past its initial warranty. Browse our Cisco end of life list or see which models are supported by our Cisco server maintenance and Cisco switch support services below.
woman on headset providing Cisco server maintenance

Flexible Service Levels

Park Place allows you to extend the life of your Cisco data center hardware by providing world-class IT hardware maintenance and service that includes our fast and responsive 24/7 domestic call center. Park Place Cisco third party maintenance provides the following benefits:

  • 24 hours a day, 7 days a week
  • Initial phone-based diagnosis
  • Field Engineer on-site (if required) within 4 hours after customer contact

The sooner you switch, the more you’ll save!

Switching hardware support to Park Place after your initial warranty expires could save you 30-40% vs. renewing with the OEM

  • One partner to support your multi-OEM devices
  • Remote monitoring support
  • First-Time Fix™ Guarantee
  • Our service doesn’t have an expiration date. We’ll support your IT infrastructure as long as necessary.
woman on headset providing Cisco server maintenance

Flexible Service Levels

Park Place allows you to extend the life of your Cisco data center hardware by providing world-class IT hardware maintenance and service that includes our fast and responsive 24/7 domestic call center. Park Place Cisco third party maintenance provides the following benefits:

  • 24 hours a day, 7 days a week
  • Initial phone-based diagnosis
  • Field Engineer on-site (if required) within 4 hours after customer contact

The sooner you switch, the more you’ll save!

Switching hardware support to Park Place after your initial warranty expires could save you 30-40% vs. renewing with the OEM

  • One partner to support your multi-OEM devices
  • Remote monitoring support
  • First-Time Fix™ Guarantee
  • Our service doesn’t have an expiration date. We’ll support your IT infrastructure as long as necessary.

Engineer Expertise

We employ a comprehensive team of field service and advanced L3 engineers that have an average of 15+ years of direct OEM experience with storage hardware. These teams are located in cities around the world and can be on-site at your facility within 4 hours. That’s professional support whenever you need it, wherever your storage hardware is located.
  • 600+
    Global Professionals
  • 15+
    Years Average Experience
  • 150K+
    Service Calls in 2024
Park Place Technologies Service Locations Map

Central Park Customer Portal

View all your assets and solve any issue with greater efficiency and improved response times. Central Park provides a single pane of glass that allows you to:
  • Get real-time visibility for all events
  • Submit a ticket
  • View open/closed tickets
  • View all active Park Place contracts
  • View all assets under contract (active or inactive)
  • Add equipment
  • Add, update, enable, and disable technical contacts per location
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