man providing IBM iSeries support in data center

IBM iSeries Maintenance & Support

Take advantage of global service and support for data center server equipment like IBM iSeries servers.

Leading IBM iSeries Support and Maintenance

The IBM iSeries of blade servers can offer IT managers incredible value because they are adaptable, take up minimal floor space compared to similar rack-mounted solutions and are fairly efficient from an energy perspective. There is just one problem – IBM support and maintenance plans are, though considered high-quality, known to be expensive. This leaves IT leaders who invested in iSeries systems for long-term flexibility and operational efficiency in a position where they are spending heavily on maintenance, a situation that is far from ideal.

Third-party hardware maintenance and operating system support plans can help organizations overcome this issue. A partnership with a dedicated server maintenance provider can give IT managers access to support services that are often less expensive than OEM support and extend beyond the IBM EOSL date.

Blade servers like the iSeries are becoming popular because they give organizations flexibility that cannot be obtained easily through traditional hardware solutions. However, this flexibility can be undone, to a certain degree, by support models that force IT managers to take on an early hardware refresh. A third-party maintenance plan can extend the life of the device and maximize its value over time, making it an ideal option in blade environments.

Get Your iSeries Maintenance Quote Today!

Supported IBM iSeries Devices

IBM has been at the leading edge of innovation for decades, releasing storage devices that keep your data centers running at peak performance in an efficient manner. When your iSeries end of service life dates draw near, Park Place provides iSeries third party support and maintenance for the following devices:
    • IBM iSeries 800
    • IBM iSeries 810
    • IBM iSeries E850
    • IBM iSeries E850C
    • IBM iSeries E870
    • IBM iSeries E870C
    • IBM iSeries L922
    • IBM iSeries E880
    • IBM iSeries E880C
    • IBM iSeries S812L
    • IBM iSeries S814
    • IBM iSeries S822L
    • IBM iSeries S824
    • IBM iSeries S824L
    • IBM iSeries E980
    • IBM iSeries E950
    • IBM iSeries S914
    • IBM iSeries S922
    • IBM iSeries S924
    • IBM iSeries H922
    • IBM iSeries H924
woman providing iSeries support and maintenance over headset

Flexible Service Levels

Park Place helps you to extend the life of your server equipment by providing world-class IBM iSeries post-warranty maintenance that includes our quick and responsive 24/7 domestic call center.

  • 24 hours a day, 7 days a week
  • Initial phone-based diagnosis
  • Field Engineer on-site (if required) within 4 hours after customer contact
mobile phone screen used to support iSeries systems

A Portal in Your Pocket

The first of its kind in the third-party maintenance category, PPTechMobile affords the self-service convenience of our customer portal (Central Park) right to your mobile devices.


  • Submit, edit and view incidents
  • Monitor escalation processes
  • Access all contracted assets
  • In order to use PPTechMobile, customers will first need to register for Central Park.
  • Learn more here.

Engineer Expertise

We employ an exhaustive team of field service and advanced L3 engineers that boast an average of 15+ years of direct OEM experience with server hardware. Our engineering teams are located in cities around the world and can be on-site at your facility within 4 hours. That’s professional iSeries post-warranty support whenever you need it, wherever your data center hardware is located.
  • 600+
    Global Professionals
  • 15+
    Years Average Experience
  • 150K+
    Service Calls in 2021
Park Place Technologies Service Locations Map

Central Park Customer Portal

View all your assets and solve any issue with greater efficiency and improved response times. Central Park provides a single pane of glass that allows you to:
  • Get real-time visibility for all events
  • Submit a ticket
  • View open/closed tickets
  • View all active Park Place contracts
  • View all assets under contract (active or inactive)
  • Add equipment
  • Add, update, enable, and disable technical contacts per location