Park Place Technologies Acquires Ardent Support Technologies

Business agreement to add greater depth and expansion of world-class service offering.

CLEVELAND, OH, November 15, 2016 – Park Place Technologies announced today that it has purchased Ardent Support Technologies, a premier third-party support provider for data center hardware based in Dover, New Hampshire. The terms of the transaction were not disclosed.

“Ardent Support Technologies has been a trusted partner of Park Place for years,” says Ed Kenty, Chairman and CEO of Park Place Technologies. “They share the same values as our own Service First Philosophy – that our customers’ needs are most important when it comes to the support of their data center hardware. I am happy to welcome the Ardent team into the Park Place family.”

Acquiring Ardent Support Technologies will allow Park Place to enhance their experienced, world-class team of Level 3 engineers to service data centers across the United States and Canada.

Ardent’s Co-Founder, Jim Stevens will join Park Place to coordinate integration and support future strategic sales efforts. “We are excited to officially join the Park Place Technologies team,” said Stevens. “Ed and the rest of the executive team share the same perspective on what it means to be a leader in data center maintenance. The Level 3 team at Ardent is exceptional, and will allow Park Place greater depth to its already outstanding offering.”

About Ardent Support Technologies

Ardent Support Technologies is a premier third-party support provider for mission-critical infrastructure for Fortune 500 companies around the world. Offering customizable Support Services and coupled with industry-unique “In Touch Support” programs, organizations are provided the highest quality support all while 40-70% lower than the OEM.

Park Place Technologies

Park Place Technologies is a leading provider of data center hardware maintenance and is committed to delivering superior service that exceeds customer expectations. Founded in 1991, Park Place Technologies provides an alternative to post-warranty storage, server and networking hardware maintenance for IT data centers. With 24/7 access to a global contact center, support from the industry’s most advanced engineers and a wide array of industry-leading services such as ParkView™, Park Place Technologies empowers its customers to improve operational speed and maximize uptime.Through its relentless pursuit for excellence, Park Place Technologies prides itself on offering exceptional customer experiences and operational advantages for businesses ranging from government, higher education, and healthcare institutions to cloud service providers, SMB and Fortune 500 companies.

With more than 15,000 customers, including all tier-one OEMs, Park Place Technologies’ services are spread across 35,000 data centers in more than 115 countries.

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