Business agreement to add greater depth and expansion of world-class service offering.
CLEVELAND, OH, November 15, 2016 – Park Place Technologies announced today that it has purchased Ardent Support Technologies, a premier third-party support provider for data center hardware based in Dover, New Hampshire. The terms of the transaction were not disclosed.
“Ardent Support Technologies has been a trusted partner of Park Place for years,” says Ed Kenty, Chairman and CEO of Park Place Technologies. “They share the same values as our own Service First Philosophy – that our customers’ needs are most important when it comes to the support of their data center hardware. I am happy to welcome the Ardent team into the Park Place family.”
Acquiring Ardent Support Technologies will allow Park Place to enhance their experienced, world-class team of Level 3 engineers to service data centers across the United States and Canada.
Ardent’s Co-Founder, Jim Stevens will join Park Place to coordinate integration and support future strategic sales efforts. “We are excited to officially join the Park Place Technologies team,” said Stevens. “Ed and the rest of the executive team share the same perspective on what it means to be a leader in data center maintenance. The Level 3 team at Ardent is exceptional, and will allow Park Place greater depth to its already outstanding offering.”
About Ardent Support Technologies
Ardent Support Technologies is a premier third-party support provider for mission-critical infrastructure for Fortune 500 companies around the world. Offering customizable Support Services and coupled with industry-unique “In Touch Support” programs, organizations are provided the highest quality support all while 40-70% lower than the OEM.
About Park Place Technologies
Park Place Technologies is a leading provider of hardware maintenance and support, specializing in extended warranty services for storage, servers and network equipment. Park Place Technologies’ core competency of service maintenance, coupled with its professional services for storage, server and network equipment, enable it to extend the lifecycle of customer data centers. Established in 1991, Park Place Technologies has expanded quickly over the last two decades to become a premier provider of hardware maintenance and support. With support locations around the globe, Park Place Technologies services tier-one OEM equipment, including hardware from EMC, IBM, HP, Sun/Oracle, NetApp, Dell, Cisco, Hitachi, Brocade and Juniper, as well as legacy systems.