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UCS Support & Maintenance

On site maintenance & parts support for Cisco UCS Servers
Home » Third Party Maintenance » Cisco Maintenance » Cisco UCS Server Support

Maximize Uptime with Cisco UCS Support

Cisco Unified Computing Systems (UCS) servers are the backbone of your business operations, seamlessly integrating compute, networking, and storage into a unified powerhouse that drives your critical applications. In today’s rapidly evolving digital world, having a robust and scalable infrastructure isn’t just important, it’s essential. UCS Series servers optimize your hybrid cloud environment and equip your business for the future with AI-ready capabilities.

Did you know you can transition your support from Cisco to a third party while maintaining the same SLAs provided by the OEM? By switching to Park Place Technologies, you can save up to 40% on UCS hardware maintenance costs. We have the parts and engineers needed to support your Cisco UCS servers, even long after the Cisco UCS EOSL date.

Learn more about our Cisco server maintenance solutions today.

15/10/2024
“I have been working with Park Place for a very long time. The service is very smooth compared to other vendors and the resolution is very quick."
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15/10/2024
"Park Place Field Engineers are technically savvy, have vast insights, are expert troubleshooters, and are always willing to bend when needed."
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01/02/2024
"This service it is really important for our company, since we have a lot of Hardware which is out of support and this is vendor which we can rely to support old hardware."
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01/09/2023
"We always obtained a quick response and commitment to get the necessary spare parts."
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01/09/2023
"Our overall experience has been amazing! The process to submit a ticket is super easy and the techs that respond are very knowledgeable."
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18/04/2023
"Park Place is always willing to work with the customer to ensure the systems are operational again in the least amount of time"
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Supported Cisco UCS Servers

As your Cisco UCS servers near the end of their warranty or approach their end of service life, Park Place Technologies stands ready to offer expert third-party maintenance services
    • UCS 5108
    • UCS B200
    • UCS B22
    • UCS B230
    • UCS B250
    • UCS B260
    • UCS B240
    • UCS B440
    • UCS B460
    • UCS C200
    • UCS C210
    • UCS C22
    • UCS C220
    • UCS C24
    • UCS C240
    • UCS C250
    • UCS C260
    • UCS C3160
    • UCS C3260
    • UCS C420
    • UCS C460
    • UCS C480
    • UCS E160D
    • UCS M4308
    • UCS S3260

The Leader in Cisco UCS Maintenance

We know you have options. See what sets us apart from the rest.
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Major Cost Savings:

Cisco UCS blade maintenance at 30-40% less than the OEM

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First-Time Fix™ Guarantee:

Your hardware is fixed the first time, every time.

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Fully Automated Maintenance:

ParkView Hardware Monitoring™ automates ticketing, triaging, dispatching to maximize uptime for your critical systems.

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Extend Hardware Life:

We can support your hardware for years after the OEM stops.

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Worldwide Support in 170 Languages:

Get UCS 3rd party support, anytime, anywhere.

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Intuitive Customer Portal:

Easily monitor status of tickets & contact customer support with our easy-to-use portal.

Cisco UCS Blade Server Maintenance via a Global Partner

With more engineers & parts locations than any other provider, Park Place stands as the leader in third party server support.
  • ~180
    Countries serviced
  • 900+
    Spare parts locations
  • 21,500+
    Current customers supported

Engineer Expertise

Park Place Technologies employs over 600 engineers worldwide, each with 15+ years of direct experience with the OEM and provides expert UCS server support that keep your systems up and running.
  • 600+
    Global Professionals
  • 15+
    Years Average Experience
  • 200K+
    Service Calls in 2024

SLAs to Suit your Needs

With a global network of over 600 expert field engineers across 180+ countries, we deliver on our promises—wherever you operate. Our commitment to meeting service level agreements (SLAs) means you get the parts and service you need, precisely when you need them.

No delays. No exceptions. Just reliable Cisco UCS support, anywhere in the world.

7x24x4

Our most responsive level of support – giving you peace of mind for your mission-critical systems. 24 hours per day, 7 days a week, including holidays. Engineer on site (if needed) in 4 hours or less. Ideal for clients who require urgent UCS repair services to minimize downtime.

  • Zero downtime, 24/7 peace of mind
  • Rapid 4-hour response, holidays included, on-site if needed
  • Perfect for mission-critical operations
5x9x4

Reliable support during business hours for your essential systems. Available Monday through Friday, 8AM to 5PM (excluding holidays), with an expert engineer on site (if needed) within 4 hours.

  • Fast work-week support.
  • Quick 4-hour help, on-site if needed.
  • Efficient for essential operations.
5x9xNBD

Cost-effective 3rd party UCS support for non-urgent issues. Available Monday through Friday, 8AM to 5PM (excluding holidays), with next business day onsite response and parts delivery when the call is placed before 5:00PM local time.

  • Budget-friendly for non-urgent needs.
  • Next business day assistance guaranteed, on-site if needed.
  • Ideal for steady, daytime operations.